2023年全球职场调研“期待与忐忑”中国内地报告_46页_1mb

The 2023 PwC Global Workforce Survey "Expectation and Anxiety" China Mainland Report reveals that 46% of Chinese employees fear company failure within ten years if no changes occur, highlighting a pressing need for business transformation amid economic uncertainty, as interpreted through the BANI framework (Brittleness, Anxiety, Non-linearity, Incomprehensibility). Despite this, employees show a more positive outlook on emerging technologies like AI and ESG, with over half seen as opportunities for efficiency and new roles, while they increasingly pressure companies to take climate action (53%), surpassing global and APAC regional averages.

Key workplace challenges include a significant culture gap, with only 39% of employees feeling their actions align with company values, and substantial distrust in leadership (55% unsure if leaders possess necessary skills). Additionally, many employees feel their skills are undervalued (38% believe they can't be fully captured by experience alone), driving demand for upskilling (56% see job capabilities evolving in five years). Work patterns are shifting, with 33% desiring flexible or multiple employment for better balance, while still 20% reporting excessive workloads and financial strain, with post-pandemic trends toward remote/hybrid work increasing but fewer Chinese employees holding multiple jobs compared to global norms.

To address these, companies must pursue six critical actions: embrace AI and ESG strategy for purpose and innovation, cultivate inclusive cultures to spark diversity and collaboration, build "visionary leadership" and empower employees, adopt flexible staffing models (e.g., gig economy integration), redefine talent management by focusing on core competencies and high-value teams, and leverage digital tools for swift skill matching. Ultimately, fostering talent and organizational readiness is vital for navigating the "expectation and anxiety" landscape and enabling sustainable change in the competitive economic environment.