德勤：2023年全球Z世代与千禧一代调研报告-心理健康现状分析报告（英文版）_25页_2mb

报告摘要

Survey Overview: The 12th annual Deloitte Global Gen Z and Millennial Survey, involving over 22,000 respondents across 44 countries, examines mental health trends amid post-pandemic societal shifts.
Key Concerns: Respondents rank cost of living, unemployment, and climate change as top societal issues, impacting daily lives and mental well-being.
Findings Context: High stress and anxiety persist, with minimal change from previous years, influenced by unresolved pandemic legacy, economic uncertainty, and inclusive workplace challenges.

Overall Stress Rates: Nearly half of Gen Zs (46%) and 40% of millennials report feeling stressed or anxious most of the time. Women report higher rates (54% of Gen Zs and 43% of millennials) than men.
Demographic Disparities: Underrepresented groups, including LGBT+, ethnic minorities, and those with disabilities, experience significantly higher stress levels. For example, 63% of Gen Zs with disabilities report constant stress.
Drivers: Persistent factors include financial insecurity, personal mental health worries (creating a "feedback loop"), and work-related issues such as heavy workload, poor work-life balance, and inability to be authentic at work.

Personal and Societal Worries: Gen Zs prioritize their generation's mental health as a societal concern, often due to work demands and life responsibilities.
Work Impacts: Over 60% cite job-related stressors like workload imbalance, unhealthy team cultures, and difficulty disconnecting, with 23% of Gen Zs and 30% of millennials checking work emails outside business hours.
Generational Elements: Increasing caregiving responsibilities and social media use contribute to stress, with video platform overuse exacerbating disconnection beyond work.

Burnout Prevalence: Work pressures lead to high burnout rates, with 52% of Gen Zs and 49% of millennials reporting burnout; 36-42% feel exhausted or mentally distanced at work.
Employer Efforts and Stigma: Many employers provide support, but stigma discourages use of resources; only about 50-60% utilize mental health benefits like counseling or apps.
Awareness Gaps: A majority of respondents feel mental health is gaining attention, but uptake of resources remains low, and disclosure rates for issues are poor due to fear of judgment.

Importance and Satisfaction: Achieving work-life balance is a key priority; 76% of Gen Zs and millennials are somewhat or very satisfied, an improvement from pre-pandemic levels.
Organizational Needs: Recommendations include implementing condensed work weeks, flexible hours, and job-sharing to enhance balance, alongside fostering inclusive leaders.
Inclusion Challenges: Widespread harassment and microaggressions affect over 50% of respondents, with underrepresented groups less likely to report; improving supportive cultures is critical.

Key Imperatives for Employers:
- Promote open discussions and reduce stigma around mental health.
- Enhance work-life balance through flexible scheduling and policies.
- Address burnout by incorporating WHO criteria and providing support tools.
- Eliminate non-inclusive behaviors by supporting reporting mechanisms and leadership accountability to foster equitable environments.

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