埃森哲-网络就绪调查报告：为企业连接未来做准备（英文）-2019.11-19页_1mb

报告摘要

Network Readiness Survey Summary

Core Content

The Network Readiness Survey conducted by Accenture in May and June 2019 surveyed 300 senior IT and business executives from companies with annual revenues exceeding $1 billion, across 10 industries and 7 countries. The survey aimed to assess how ready enterprise networks are to support current and future business demands, particularly in the context of digital transformation and cloud adoption.

Main Findings

Current Network Capabilities

A large majority of companies reported satisfaction with their current network capabilities across all categories.
However, less than 40% were "very satisfied" with overall capability and bandwidth.
Bandwidth was the area of greatest dissatisfaction across all respondents.
Business executives were more dissatisfied with bandwidth (13%), performance (11%), and reliability (11%), while IT executives showed more concern over bandwidth (15%) and overall capability (12%).
CIO/CTO-1 (executives one level below CIO/CTO) were twice as likely to be dissatisfied with overall capability, security, and reliability.

Future Network Demands

Only 39% of all executives reported being "very satisfied" with their network's ability to meet future demands.
Bandwidth again was the top concern for future readiness, with 14% of respondents expressing dissatisfaction.
North American companies were more likely to be "very satisfied" with future network capabilities than European companies.
IT executives were more concerned about future bandwidth (15%) and security (12%), while business executives were more worried about future reliability (12%).

Readiness for Cloud and Digital Initiatives

43% of respondents indicated their networks were "completely" ready to support cloud and digital initiatives.
42% said their networks were "mostly" ready, while 15% were "somewhat" or "not at all" ready.
Despite this, 85% of respondents reported that their networks were completely or mostly ready to support digital initiatives, which contrasts with the concerns over bandwidth and performance.

The Way Forward: Software-Defined Networks (SDN)

77% of companies were in the process of deploying SDN or had completed the journey.
Despite this, only 37% of respondents reported limited to no progress toward the new network paradigm.
Decoupling software from hardware was identified as the most challenging part of the transition, with only 15% indicating success.
Legacy components continue to create bottlenecks and limit the benefits of SDN and other modern technologies.

Collaboration in Network Decisions

Less than half of all respondents reported that network decisions were always collaborative.
CIOs/CTOs showed more collaboration (58%) than their direct reports (28%) or infrastructure/network directors (43%).
Business executives were more positive, with 95% describing the process as "always" or "somewhat" collaborative.

Funding Network Improvements

31% of executives found funding network improvements easy.
CIOs/CTOs were more likely to report the funding process as easy (40%), while IT executives below CIO/CTO found it more difficult (23%).
42% of business executives also considered funding easy.
23% of all executives across roles described securing funding as "difficult" or "very difficult", often requiring special budgets or c-suite directives.

Key Takeaways

Network readiness is a critical challenge for enterprises as they adopt digital and cloud technologies.
Bandwidth and reliability are the most pressing concerns, even though many executives are satisfied with their current capabilities.
Misalignment between IT and business needs is a major barrier, despite a high level of satisfaction with digital initiatives.
SDN is being widely adopted, but integration and unification across the enterprise remain challenges.
Collaboration and funding are key areas for improvement to ensure networks evolve in line with business needs.

Conclusion

The survey highlights the gap between current network capabilities and future demands, emphasizing the need for a new network paradigm that supports digital transformation, cloud adoption, and business agility. While SDN and other technologies are being deployed, organizational alignment, funding, and integration are critical to achieving a unified and standardized network that can meet the needs of the modern enterprise.

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