2025-03-09-世界银行-2024财年科摩罗国家意见调查报告（英）_40页_814kb

FY 2024 Comoros Country Opinion Survey Report Summary

Core Content Overview

This report presents the findings of the FY 2024 Comoros Country Opinion Survey, conducted by the World Bank Group (WBG) Business Intelligence (BI) team in collaboration with COFINCO-Comores Finance Consulting. The survey aimed to understand how stakeholders in Comoros perceive the WBG in terms of its role, effectiveness, development support, communication, and future engagement.

Main Objectives

• Assess stakeholder familiarity with the WBG
• Evaluate trust in the WBG
• Analyze perceptions of the WBG's effectiveness in key development areas
• Identify the WBG's most valued contributions
• Explore preferred communication channels
• Understand key topics recalled by stakeholders regarding the WBG

Key Findings

Familiarity with the WBG

• Overall Familiarity: Mean familiarity score for FY24 was 6.4, similar to FY21 (6.0).
• Collaboration Impact: Respondents who collaborate with the WBG had higher familiarity (mean = 7.6) compared to non-collaborators (mean = 5.6).
• Sectoral Familiarity: Government institutions had the highest familiarity, while local government, media, and civil society had significantly lower familiarity.

Trust in the WBG

• Trust in the WBG remained consistent with FY21, but there was a notable decline in perceptions of openness.
• Highest Trust: Government institutions (mean = 7.9), bilateral/multilateral agencies (mean = 7.3), and academia (mean = 7.5) had the highest trust ratings.
• Lowest Trust: Local government (mean = 5.9), private sector (mean = 6.0), and media (mean = 5.8) reported lower trust.

Development Priorities

• Top Priorities: Energy (70%), water/sanitation (50%), agriculture/food security (50%), transport infrastructure (50%), and education (50%) were highlighted as key areas.
• Comparison to FY21: These areas were ranked much higher in FY24 than in FY21, which had lower percentages for these sectors.

Effectiveness of Sectoral Support

• Highest Effectiveness: Trade (mean = 7.6), health (mean = 7.5), and social protection (mean = 7.5) were rated most effectively.
• Decline in Effectiveness: Digital development and regional integration received lower effectiveness ratings.

Engagement on the Ground

• Stakeholders emphasized the need for greater collaboration with local actors, the private sector, and civil society.
• Preferred Collaboration: Government institutions and bilateral/multilateral agencies had the highest ratings for collaboration with other donors and development partners.

Financial Instruments and Knowledge Work

• Capacity Building and Training: Highly valued by stakeholders.
• Knowledge Work: 57% of respondents used the WBG's knowledge work; perceived as valuable but with gaps in contextual relevance and accessibility.

Communication and Outreach

• Preferred Channels: Events/conferences, direct contact with staff, and e-newsletters were most preferred.
• Message Recall: Climate change, ending poverty, food security, and pandemic preparedness were the most commonly recalled topics.
• Communication Impact: Climate change messages were more impactful when linked to local concerns like decreased crop yields, shoreline erosion, and coastal flooding.

Key Recommendations

• Enhance Local Engagement: Work more closely with local governments, the private sector, and civil society to better align with local needs.
• Improve Financial Procedures: Streamline fund disbursement and increase transparency in financial operations.
• Strengthen Capacity Building: Focus on training and knowledge sharing to improve the use of WBG resources.
• Tailor Communication: Align messages with local concerns and improve accessibility to WBG knowledge products.

Stakeholder Trends

• Positive Perceptions: Government institutions and bilateral/multilateral agencies had the most positive views of the WBG.
• Critical Views: Local government, private sector, and media had more critical perspectives.
• Collaboration Ratings: Respondents who collaborate with the WBG gave higher ratings for effectiveness and alignment with development priorities.

Future Role of the WBG

• Stakeholders called for more rigorous monitoring and evaluation, greater transparency, and increased focus on climate change and sustainable development.
• Emphasis was placed on capacity development, local context understanding, and decentralization of projects.

Summary of Survey Metrics

• Total Respondents: 180 (74% response rate)
• Collaboration with WBG: 41% of respondents currently collaborate with the WBG.
• Methodology: Mixed-mode survey (online and courier) with a list of names provided by the WBG country team.