2025-03-09-世界银行-2024财年突尼斯国家意见调查报告（英）_40页_940kb

Summary of FY 2024 Tunisia Country Opinion Survey Report

Objectives and Methodology

The survey aimed to assess stakeholder perceptions of the World Bank Group (WBG), focusing on familiarity, trust, effectiveness, development priorities, and communication. Conducted in May–September 2024 with 112 respondents (response rate of 25%), it compared data to the FY 2018 survey. Respondents included government institutions, media, private sector, civil society, academia, and international agencies.

Key Findings

Increased Familiarity and Positive Perceptions

Respondents showed higher familiarity with WBG (mean rating 7.8) compared to FY 2018 (5.2). This increased familiarity correlated with more positive views on effectiveness, relevance, and alignment, with ratings improving significantly (e.g., effectiveness mean 7.8 vs. 5.2 in FY18). Collaboration with WBG and participation in development focus areas influenced positive perceptions, though civil society and academia reported the lowest familiarity and ratings.

Stakeholder Groups and Differences

The private sector reported slightly higher familiarity, while civil society and academia had the lowest. Government institutions, bilateral agencies, and media showed strong positive perceptions, with private respondents desiring greater WBG collaboration. Views varied across groups, with familiarity levels (high: 8–10, low: 1–4) directly impacting ratings.

Development Support and Effectiveness

Priority areas for WBG funding included climate change, transport infrastructure, and education. Effectiveness ratings improved notably in areas like social inclusion, gender equity, and public sector governance. However, Environmental and Social Framework (ESF) requirements faced criticism for being perceived as unreasonable by some.

Engagement and Future Role

WBG was seen as a long-term, accessible partner. Stakeholders recommended better alignment with government priorities, increased private sector and civil society collaboration, and simplified procedures. Future recommendations emphasized tailoring programs to local context, improving communication, and linking climate change discussions to stakeholder concerns like water scarcity and droughts.

Financial Instruments and Knowledge Work

Technical assistance and financial resources were highly valued, with WBG's financial terms seen as competitive. Knowledge work scored highly on global expertise and institutional capacity building, but dissemination was limited. Language access and context-specific tailoring were suggested for improvement.

Communication and Outreach

Preferred communication channels included events, direct contact with staff, and e-newsletters. Most respondents recalled WBG work on renewable energy, climate change, and economic forecasts. Climate change communication should address immediate concerns such as frequent droughts and water quality.

Comparisons to FY 2018

Familiarity and effectiveness ratings rose significantly, with methodological changes noted (e.g., lower civil society representation). Despite these shifts, positive trends indicate stronger perceived impact and relevance of WBG in Tunisia.

Overall Conclusions

The survey highlights improved stakeholder engagement and perceptions, but underscores the need for enhanced communication, local context responsiveness, and collaborations to sustain positive trends and address gaps identified in the data.