2025-02-09-世界银行-2024财年伯利兹国家意见调查报告（英）_39页_814kb

FY 2024 Belize Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2024 Belize Country Opinion Survey, conducted by the World Bank Group (WBG) Business Intelligence (BI) team. The survey aimed to understand how stakeholders in Belize perceive the WBG's role, effectiveness, and engagement in development initiatives.

Main Objectives

• To assess stakeholders' familiarity with the WBG and their level of trust.
• To evaluate the WBG's effectiveness in various development areas.
• To identify key development priorities and how well the WBG aligns with them.
• To understand the WBG's engagement on the ground and its communication strategies.
• To gather insights on the value of the WBG's financial instruments and knowledge work.
• To explore suggestions for improving the WBG's effectiveness in Belize.
• To analyze the preferred communication channels and message recall among stakeholders.

Key Findings

Familiarity and Trust

• Familiarity: Respondents who collaborate with the WBG have significantly higher familiarity (mean = 7.4) compared to those who do not (mean = 5.3).
• Trust: Government institutions showed the highest trust in the WBG (mean = 7.4), while broader civil society had significantly lower trust (mean = 5.8).

Development Priorities

• Stakeholders identified climate change/disaster risk management, agriculture/food security, education, and energy as the most important development areas.
• Private sector development was a priority for government institutions, while education was more important for civil society, and climate change was a key concern for bilateral/multilateral agencies.

Effectiveness of WBG Support

• The WBG was rated highest in agriculture and environment/natural resource management.
• Government institutions generally had more positive perceptions of the WBG's effectiveness compared to other stakeholder groups.

Engagement on the Ground

• The WBG is perceived as a long-term partner to Belize, but there are modest ratings for staff accessibility, flexibility, and responsiveness.
• Civil society respondents gave the lowest ratings for staff accessibility (mean = 4.4).
• Collaboration with the national government was rated highest, while academia had the lowest ratings (mean = 5.6).

Financial Instruments and Knowledge Work

• Financial resources and technical assistance were considered the greatest value of the WBG.
• Knowledge and analytical products were also highly valued, with 38% of respondents having used them in the past.
• Knowledge work was perceived positively, with most respondents anticipating future use.

Communication and Outreach

• Events and direct contact were the most preferred methods of receiving WBG communications.
• Social media and e-newsletters were less preferred, with government institutions showing the least interest in social media.
• Direct contact with staff was the most common source of recent awareness about the WBG.

Message Recall

• Respondents most frequently recalled WBG work on climate change and agriculture/food security.
• Heatwaves and droughts were identified as key climate change concerns, suggesting that communications should align with these issues.

Key Stakeholder Suggestions

• Collaborate more with civil society, private sector, and academia.
• Improve flexibility and timeliness in financial instruments and lending frameworks.
• Establish a country office to support project management and monitoring.
• Enhance communication through local campaigns and partnerships.
• Streamline procedures and reduce implementation time.
• Tailor knowledge work to Belize's specific needs and context.
• Provide more support in education, climate change, and public sector governance.

Methodology

• Survey Period: April - June 2024
• Participants: 194 potential participants, with 81 completing the survey (42% response rate)
• Demographics:
  • 4% from government principals (President, Prime Minister, Minister, Parliamentarian)
  • 30% from government institutions
  • 19% from bilateral/multilateral agencies
  • 17% from civil society organizations
  • 10% from the private sector
  • 15% from academia
  • 6% from media
• Method: Online survey, with names provided by the WBG country team and supplemented by the field agency.
• Statistical Significance: Key findings were tested at the p < 0.05 level.

Conclusion

The survey highlights the need for the WBG to improve its communication and outreach, especially to broader civil society, and to tailor its knowledge work and financial instruments to Belize's specific development needs. Greater collaboration with local stakeholders, including civil society, the private sector, and academia, is recommended to enhance the WBG's effectiveness and visibility in Belize.