2025-03-09-世界银行-2024财年马尔代夫国家意见调查报告（英）_40页_858kb

报告摘要

FY 2024 Maldives Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2024 Maldives Country Opinion Survey conducted by the World Bank Group (WBG) Business Intelligence (BI) team. The survey aimed to assess how stakeholders in Maldives perceive the WBG, focusing on areas such as familiarity, trust, effectiveness, development priorities, and communication preferences.

Main Objectives

To understand stakeholder perceptions of the WBG.
To evaluate the effectiveness and relevance of the WBG's work in Maldives.
To identify key development priorities and the WBG's role in supporting them.
To assess the WBG's engagement with local stakeholders and its financial instruments and knowledge work.
To explore the future role of the WBG and recommendations for increasing its effectiveness.

Key Findings

Overall Context and Familiarity

Respondents reported higher familiarity with the WBG in FY 2024 compared to FY 2021.
- Mean familiarity: FY24 = 7.3, FY21 = 5.8.
Respondents who collaborate with the WBG have higher familiarity (mean = 8.4) than those who do not (mean = 6.0).
The private sector has the highest familiarity, while civil society has the lowest.
The UN is the most familiar institution, followed by the WBG.
The response rate was 36%, with 128 participants out of 355 surveyed.

Trust in the WBG

Trust in the WBG increased slightly, though the change was not statistically significant.
The Central Bank, UN, and Civil Society received the highest trust ratings.
The media, private sector, and national government still have lower trust ratings.

Development Priorities

Public sector governance and digital infrastructure development are the top priorities for the WBG in FY 2024.
Job creation and employment has seen a significant decline in prioritization.
Stakeholders generally value the WBG's support in education, transport, water supply, and environment, with increased effectiveness noted in these areas compared to FY 2021.

Collaboration and Engagement

The WBG is seen as a long-term partner and more accessible than in FY 2021.
Respondents rated the WBG's collaboration with the national government as the most effective.
Collaboration with the private sector is highly recommended by stakeholders.
Civil society and broader public stakeholders are less familiar with the WBG and have more critical views.

Financial Instruments and Knowledge Work

Financial resources, technical assistance, and implementation support are the most valued activities of the WBG.
Knowledge work is recognized for bringing global expertise to Maldives and improving institutional capacity.
54% of respondents have used the WBG's knowledge work, and they value its tailored approach and accessibility.

Communication and Outreach

Direct contact with staff and events are the most preferred communication channels.
Civil society prefers direct messaging via platforms like WhatsApp.
Social media and e-newsletters are also used, though less frequently.
Climate change and economic forecasts are the most commonly recalled topics from the WBG.

Key Recommendations

Enhance collaboration with the private sector, civil society, and local government.
Improve flexibility and visibility of the WBG's work.
Leverage local experts and develop a local consultancy network.
Increase grants and provide flexible financial instruments.
Focus on sustainable development, especially climate change resilience.
Adapt products and strategies to align with Maldives' development priorities.
Strengthen institutional frameworks in technical areas such as data management and monitoring.
Improve communication through direct contact and social media, with a focus on climate change and project impacts.

Summary of Stakeholder Perceptions

Private sector and government institutions have more positive perceptions of the WBG.
Civil society has moderate to critical views, particularly regarding policy influence.
Bilateral/multilateral agencies prefer direct contact with staff.
The WBG is seen as effective in monitoring and evaluation, accountability, and climate change initiatives.

Conclusion

The survey highlights the increased familiarity and positive perceptions of the WBG in Maldives, with a growing emphasis on climate resilience, digital infrastructure, and public sector governance. While the WBG is recognized as a long-term partner, there is a clear call for greater collaboration with the private sector and civil society. Improving communication, flexibility, and accessibility is essential for further enhancing the WBG's effectiveness and relevance in the country.