世界银行-2024财年马尔代夫国家意见调查报告（英）_39页_1mb

Objective: The Maldives Country Opinion Survey FY 2024 aimed to assess stakeholder perceptions of the World Bank Group (WBG), focusing on familiarity, trust, effectiveness, development priorities, collaboration, communication, and financial instruments.

Methodology: Conducted from April to July 2024 via an online survey. 355 potential participants were surveyed, with 128 respondents (36% response rate). Groups included government, private sector, civil society, and international agencies.

Key Findings:

• Familiarity and Trust: Respondents showed higher familiarity and trust in WBG compared to FY2021 (mean familiarity: 7.3 vs. 5.8; trust ratings improved across most indicators). Private sector respondents were most familiar, while broader civil society had lower ratings, though differences were not statistically significant.
• Effectiveness: Stakeholders rated WBG as highly effective in areas like education, human development, and climate change, with ratings higher than FY2021. Key recommendations included enhancing coordination systems and flexibility.
• Development Priorities: Stakeholders prioritized public sector governance, debt management, and climate resilience. Job creation declined in priority, while digital infrastructure and environmental management gained.

Collaboration: Respondents viewed WBG as a strong development partner, with highest ratings for collaboration with the national government. However, engagement with the private sector and broader civil society was identified as an area for improvement.

Communication: Preferred channels were direct contact with staff (49.6%) and events (47.8%). WBG’s climate change communications were well-recalled, but tailored messaging to address local concerns like coral bleaching could enhance impact.

Financial Instruments: Respondents valued financial resources and technical assistance the most. They appreciated WBG’s monitoring and evaluation processes but called for increased grants, flexible financing, and debt restructuring support.

Future Role: Recommendations included strengthening collaboration with the private sector, enhancing knowledge sharing, improving data availability, and adapting WBG products to Maldives’ specific needs, such as climate resilience and sustainable development.

Conclusion: The survey indicates growing trust and positive perceptions of WBG, but opportunities for improvement exist in stakeholder engagement and targeted interventions. Year-over-year comparisons show progress, some decline in priority areas, and consistent themes across stakeholder groups.