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Harvey Nash CIO Survey 2015 Summary

Core Content

The Harvey Nash CIO Survey 2015, in association with KPMG, collected data from 3,691 technology leaders across over 30 countries, with a combined IT spend exceeding $200bn. The survey highlights the evolving role of CIOs in a rapidly changing digital landscape, emphasizing strategic influence, talent acquisition, and response to digital disruption.

Main Points

1. CIO Priorities

• Top priorities for CIOs include:
  • Increasing operational efficiencies
  • Improving business processes
  • Delivering consistent and stable IT performance
• Growing priorities:
  • Delivering business intelligence / analytics
  • Better engagement with customers/prospects
  • Reputation management via social media technology
• IT projects that make money are a top priority for 66% of CIOs, while 34% focus on cost-saving initiatives.

2. People, Skills, and Talent

• Technology skills shortage is a major issue, with 59% of CIOs facing it.
• Fastest growing skills demand:
  1. Big data / analytics
  2. Change management
  3. Development
• Greatest fall in skills demand:
  1. Technical architecture
  2. Enterprise architecture
  3. Business analysis
• CIOs are increasing headcount for technology roles, reaching a five-year high.
• Women in IT leadership remain low, with only 8% of respondents being women, and 6% in CIO, CTO, or VP roles. This number has remained static over the last three years.

3. Digital Disruption

• 34% of CIOs are already experiencing digital disruption, with 28% expecting it within 1-2 years.
• Most affected industries:
  1. Broadcast media
  2. Advertising
  3. Technology / Telecoms
• CIOs are focusing on digital infrastructure to enable innovation and agility, with 56% prioritizing this.
• Chief Digital Officers (CDOs) are becoming more common, with 17% of organizations now having one (up from 7% in 2014).

4. Managing the Technology Function

• Cyber security concerns are rising, with 90% of CIOs believing a serious cyber-attack could damage the company.
• Only 23% feel well-prepared for a serious security incident, down from 29% in 2014.
• IT budgets are increasing for 44% of CIOs, with 33% of CIOs reporting that more than 10% of their budget is outside the IT department's control.
• Shadow IT remains a challenge, with some CIOs controlling only 80% or less of their budget.

5. CIO Careers

• Job satisfaction is at a historic high, with 80% of CIOs reporting they are either 'fulfilled' or 'very fulfilled'.
• CIOs are more likely to move roles, with 30% changing jobs in the last 24 months and 60% since 2010.
• Salary growth has stalled, with only 30% seeing a raise in 2015, while 72% receive benefits such as cars, incentives, and shares.

6. CIO Reporting Lines and Influence

• CIOs most commonly report to the CEO, with 25% reporting to a higher-level IT executive.
• Strategic influence of CIOs is growing, with 68% feeling their role is becoming more strategic.
• CIOs who report to the CEO are more likely to have higher strategic influence and focus on money-making projects.

7. Regional Insights

• The survey includes results from 20 regions, highlighting varying priorities and challenges.
• Digital transformation is a global trend, but the pace and approach differ across regions.

Key Information

• Board priorities have shifted, with business intelligence and customer engagement gaining significant traction.
• IT budget allocation varies by industry, with technology, telecoms, media, and financial services investing more than 10% of their revenue in IT.
• CIOs are increasingly collaborating with CMOs or taking on digital leadership roles, reflecting a boomerang effect.
• Cyber security is a top concern, but does not inhibit innovation.
• Outsourcing is now more about acquiring skills than cost savings.

Conclusion

The Harvey Nash CIO Survey 2015 reveals a transformative era for CIOs, marked by increased strategic influence, digital disruption, and challenges in talent and security. Despite these challenges, CIOs remain optimistic and fulfilled in their roles, indicating a positive outlook for the future of IT leadership.