2024-02-28-世界银行-2023财年刚果共和国国家民意调查_30页_740kb

Summary of World Bank Group Republic of Congo Country Opinion Survey (October 2023)

Objectives

The survey aimed to gauge stakeholder perceptions of the World Bank Group (WBG) in the Republic of Congo regarding effectiveness, relevance, alignment with development priorities, and communication recall. Key questions explored change in opinions over time and stakeholder priorities.

Overall Context and Trust

• Familiarity and Trust: Respondents showed higher familiarity and trust in the WBG compared to Fiscal Year 2018.
• Key Metrics: Mean familiarity rating increased from 5.3 to 6.1, and trust ratings for WBG and other donors averaged above 7.
• Stakeholder Groups: Academia and government institutions reported higher trust and familiarity, while the private sector had lower ratings and familiarity.

Key Performance Indicators

• Perceived Alignment, Relevance, and Effectiveness: Stakeholder ratings for WBG's alignment with priorities and effectiveness improved significantly since FY18, with a mean rating increase from 6.3 to 7.0 for alignment and from 5.6 to 6.2 for effectiveness.
• Overall Perception: Respondents rated WBG's role in development as highly relevant, with mean ratings hovering around 7 out of 10.

Development Priorities

• Top Areas in FY23: Health, agriculture and food security, water supply and sanitation, education, and job creation were top priorities; these have gained prominence since FY18.
• Methodology Note: Percentage increases may reflect a change in the survey's question type, allowing up to five priorities instead of three in FY18.

Collaboration and Engagement

• Collaboration Perceptions: Respondents viewed collaboration with the national government more positively than with the private sector. Increased collaboration with civil society and other donors was recommended.
• Future Collaborations: Stakeholders urged the WBG to enhance partnerships with the national government, civil society, local government, and the private sector to address low familiarity and engagement in these areas.

Communications and Outreach

• Recall and Impact: Nearly 80% of respondents recalled WBG communications in the last 30 days, primarily through television and radio, with social media like Facebook also noted.
• Key Topics: Messages about COVID-19 pandemic relief, human capital development, food insecurity, and climate change were most recalled and positively associated with WBG perceptions.
• Climate Change Messaging: Recalling floods and unsafe drinking water as key concerns enhanced message agreement, indicating the need for relatable themes in communications.

Comparative Analysis (vs. FY18)

• Positive Trends: Significant improvements in familiarity, trust, and performance perceptions were observed, with mean overall ratings rising from 6.2 to 7.0.
• Stakeholder Changes: The response rate decreased from 82% to 33%, and stakeholder composition shifted; the private sector's involvement declined, while other groups like academia saw slight increases.

Methodology

• Survey Details: Data collected between April and June 2023 from 222 diverse stakeholders via online, email, or paper questionnaires.
• Comparisons: Findings compared to the FY18 survey with adjustments to account for similar scales and response distributions.

Sample Demographics

• Respondent Breakdown: Majority were affiliated with government institutions or academia; gender data showed 18% female responses from various sectors.

Key Findings Summary

• Overall sentiment towards the WBG remained positive, with notable improvements in perceived effectiveness and collaboration, but disparities exist across stakeholder groups.
• Effective communication strategies focused on relatable topics like health and climate change were key to engagement.