2024-02-28-世界银行-2023财年尼泊尔国家意见调查报告（英）_48页_1mb

2023 Nepal Country Opinion Survey: Summary Analysis

Context & Objectives

• Objective: To gauge stakeholder perceptions of the World Bank Group (WBG)'s effectiveness, trustworthiness, relevance, and alignment with Nepal's development priorities.
• Key Focus Areas: Development effectiveness, collaboration, financial instruments, communication, and climate change response.

Methodology

• Sample: 497 respondents across diverse stakeholder groups (government, private sector, academia, civil society, etc., with a 45% response rate).
• Uniqueness: Introduction of university students as a new demographic and a higher response rate from bilateral/multilateral agencies in FY23 compared to FY19.
• Delivery: Mixed online and paper-based surveys conducted in June–August 2023.

Key Findings

Overall Trust & Familiarity

• Trust: WBG ranks among the most trusted institutions in Nepal, comparable to the Central Bank and UN. Local government respondents rated trust highest (mean 7.8).
• Familiarity: Improved compared to FY19 (5.6 to 5.9), though gaps remain (e.g., university students rated familiarity much lower). Notably, collaboration with the WBG correlated with greater familiarity (mean rating 6.9).

Development Priorities & Effectiveness

• Top Priorities: Agriculture/food security, education, job creation, engineering, and climate change.
• Effectiveness: Transport received the highest effectiveness rating (~6.8 in FY23) but overall sectoral effectiveness worsened compared to FY19, especially in education (mean 5.3) and public sector governance (mean 5.9).
• IDA Comparison: While effective on climate change and trust, Nepal respondents rated outcomes for relevance, alignment, and effectiveness slightly lower than other IDA countries.

Projected WBG Role & Challenges

• Stakeholder Recommendations: Focus on accountability, inclusive growth, private sector partnerships, local government collaboration, and climate resilience.
• Strengths: Timely financial support perceived as more effective in FY23, localized hiring encouraged for better community integration.

Communication & Awareness

• Media Reach: Newspapers, research papers, and social media remain primary sources. WBG's social media platforms (Facebook, LinkedIn) and website are highly preferred for institutional updates.
• Awareness: GRID and climate change initiatives were most recalled, while newer, digital outreach efforts (blogs, podcasts) have lower recall.

Notable Trends

• Improved Attributes: WBG rated more effectively on collaboration with private sector and flexibility in response to change.
• Enduring Concerns: Low familiarity, high criticism from university students, and persistent gaps in effectiveness across multiple sectors.

Challenges & Recommendations

• Enhancing Trust: Strengthen communication strategies to reach lower-familiarity groups (e.g., university students, media).
• Improving Coverage: Extend outreach to academia and local government for higher collaboration and awareness.
• Effectiveness & Accountability: Localize expertise, improve stakeholder engagement, and align project design with on-the-ground priorities, particularly among vulnerable groups.

Concluding Impression

The FY23 COS confirms that the WBG maintains a positive standing in Nepal, particularly regarding accountability and flexibility. However, gaps in effectiveness and reach across diverse stakeholder groups highlight areas for strategic strengthening. Overall trust and collaboration have increased, but needed further growth in awareness and impact perception.