2024-03-24-世界银行-2023财年佛得角国家民意调查报告（英）_30页_800kb

FY 2023 Cape Verde Country Opinion Survey Report Summary

Overview

• Objective: Understand stakeholder perceptions of the World Bank Group (WBG) in Cape Verde.
• Methodology: Fielded May-August 2023, quantitative survey with 84 respondents (32% response rate).
• Key Areas: Familiarity and trust in WBG, effectiveness, relevance, collaboration, communication, and development priorities.

Key Findings

1. Trust and Familiarity

• Overall Trust: WBG is among the most trusted institutions in Cape Verde, second only to the UN.
• Trust Comparison: Trust levels increased compared to FY20, except for the national government.
• Collaboration Impact: Respondents collaborating with WBG reported higher familiarity and trust (Mean Familiarity: 7.6 vs. 5.8 for non-collaborators).

2. Stakeholder Perception by Group

• Government Stakeholders: Highest familiarity (mean = 7.9) and trust (mean = 8.0) in WBG.
• Civil Society: Lowest familiarity (mean = 3.4) and trust (mean = 5.9).

3. Key Performance Indicators

• Effectiveness: WBG is perceived as effective (mean rating of 7.6+), with improvements over FY20.
• Relevance and Alignment: Higher relevance and alignment with development priorities (FY23 mean ratings: 8.3–8.7 vs. FY20: 7.3–7.8).
• Results: Significant improvement in effectiveness (mean overall: 7.6 vs. FY20 7.1).

4. Development Priorities

• Top Focus Areas: Health, transport infrastructure, water and sanitation, energy, and climate change.
• Increased Priorities: Energy, agriculture, and climate change saw substantial increases in prioritization.

5. Collaboration Preferences

• Desired Collaborations: Stakeholders recommend increased collaboration with the national government and private sector.

6. Communication Effectiveness

• Awareness: 86% of respondents recalled WBG communications in the last 30 days.
• Preferred Channels: Newspapers and television most common; social media platforms include Facebook.

7. Message Recall

• Key Topics: Global economic forecasts, COVID-19 pandemic response, and climate change research were most recalled.

Conclusion

Cape Verde stakeholders generally have positive views of the WBG, with notable increases in trust and perceived effectiveness. Future efforts should focus on enhancing communication related to climate change by aligning it with local concerns while strengthening collaboration with the private sector and local governments.