联合国贸易发展委员会-2020-2023年债务管理和财务分析方案战略计划中期审查（英）-2023.9-59页_742kb

DMFAS Programme Strategic Plan 2020-2023 Mid-Term Review: Summary

1. Overall Findings

• Satisfaction: Over 96% of users rated DMFAS as highly important, with high user satisfaction for its software, training, and support services.
• Effectiveness: High effectiveness in adapting during the COVID-19 pandemic, sustaining debt management operations despite lockdowns.
• Challenges: Delays in DMFAS7 software delivery due to COVID-19, funding issues, and organizational constraints.

2. Relevance

• User Satisfaction: 93% of users rated DMFAS software as "very important," with 71% valuing support services.
• Donor Feedback: Donors confirm DMFAS's strategic role in improving debt transparency and accountability.
• Future Goal: Accelerate DMFAS7 implementation to maintain user satisfaction.

3. Effectiveness

• COVID-19 Response: Quickly adapted to lockdowns by enhancing remote access to DMFAS and online training.
• Key Impact: Improved debt transparency and sustainability, but delays in DMFAS7 hindered progress on capacity-building goals.
• Short-term Strategy: Recommend a Chief Software Development Officer (CSDO) position to streamline DMFAS7 delivery.

4. Efficiency

• Cost Savings: Outsourcing DMFAS7 development reduced costs, but longer development timelines (avg. 49 months) increased complexity.
• Balancing Needs: Enhanced online tools for training, but face-to-face missions remain essential for technical training.

5. Sustainability

• Financial Risks: Reliance on donor funds led to fluctuations (incl. 61% donor share in 2020-2021); need for a trust fund to secure consistent financing.
• Decentralization: Regional centers prove effective for sub-national debt management, but mobile staff consulting model works better for country coverage.

6. Coherence

• Intergovernmental Collaboration: DMFAS aligns with Sustainable Development Goals (SDGs) and supports international debt initiatives like DSSI and Green Bonds.
• Donor Priorities: Highlight DMFAS's contribution to SDGs to attract stronger donor support.

7. Major Recommendations

1. Relevance: Accelerate DMFAS7 implementation to address user backlog.
2. Effectiveness: Establish a CSDO and enhance Help Desk services for DMFAS7 inquiries.
3. Efficiency: Digitize mission documents and explore regional consultant networks.
4. Sustainability: Create a software development trust fund and diversify funding sources.
5. Coherence: Increase recognition of DMFAS's role in SDGs to strengthen donor accountability.

Self-assessed by: Jos Oyola, Independent Evaluator.