世界银行-2023财年肯尼亚国家意见调查报告（英）-45页_744kb

Kenya Country Opinion Survey Report Summary

The FY 2023 World Bank Group (WBG) Opinion Survey in Kenya assessed stakeholder perceptions, with 327 respondents out of 541 invited. Compared to the FY 2019 survey, familiarity and trust improved, while certain performance indicators and collaboration levels saw variations. Below are key findings.

Key Findings

• Overall Attitudes:

  • Two-thirds of stakeholders believe Kenya is headed correctly, similar to FY 2019 optimism.
  • Trust in WBG rose significantly (mean trust rating of 7.8 in FY 28), with government and collaborating groups showing higher trust.
  • Performance indicators improved across relevance, effectiveness, and alignment compared to FY 2019, especially among government respondents.

• Development Priorities:

  • Top areas for WBG focus include agriculture, health, job creation, climate change, and social inclusion.
  • Stakeholders emphasized tailoring interventions to Kenya's specific context, such as bottom-up approaches and addressing poverty and equity.

• Collaboration and Engagement:

  • Government groups exhibit stronger positive perceptions, while private sector respondents showed lower familiarity and trust.
  • Collaboration with WBG is recommended to increase, particularly with national and county governments and the private sector, to enhance impact.
  • WBG is seen as effective in climate change resilience but declined in areas like agriculture and job creation.

• Financial Instruments and Knowledge Work:

  • Respondents valued financial resources and convening stakeholder groups most.
  • Knowledge work (e.g., analytics and advisory services) is widely used, with familiarity linked to positive perceptions, but dissemination and timeliness improved in some aspects.

• Challenges and Recommendations:

  • Disparities exist in perceptions based on familiarity and stakeholder group. Low private sector collaboration and limited communication outreach are noted concerns.
  • Recommendations include enhancing monitoring, improving stakeholder engagement, tailoring interventions locally, and increasing transparency to boost trust and effectiveness.

• Communications and Recall:

  • Preferred sources for WBG information are events and direct contact, with more reach among government stakeholders.
  • Message recall (e.g., climate change research) strengthens positive views, suggesting greater exposure could improve perceptions.

Conclusion

The survey highlights WBG's progress but underscores the need for targeted efforts to address disparities and enhance collaboration for sustained development impact in Kenya.