2024-02-02-世界银行-2023财年肯尼亚国家意见调查报告_45页_884kb

Kenya Country Opinion Survey 2023: Key Findings and Summary

Objectives and Methodology

• Survey Goals: The report analyzed stakeholder perceptions of the World Bank Group (WBG) in Kenya, exploring familiarity, trust, relevance, and effectiveness through a quantitative survey conducted in May-June 2023 with a 60% response rate from sectors like government, private sector, civil society, and academia.
• Key Highlights: Sample included 327 participants, with notable deviations from FY19 (86% response rate), making comparative analysis tricky due to changes in stakeholder composition.

Overall Attitudes and Trust

• Positive Outlook: Stakeholders generally view Kenya's direction positively, with high trust in WBG (rated highest among institutions), increased familiarity from FY19, and improved perceptions on relevance and effectiveness.
• Trust and Familiarity: WBG scored higher in trust and familiarity, with government respondents showing the most positive views, while private sector ratings were lower for familiarity.

Performance Indicators

• Improvements: Perceived relevance, influence on development agenda, effectiveness in achieving results, and alignment with Kenya's priorities have significantly improved since FY19.
• Comparisons: Kenya ranks higher than regional and IDA/Blend countries on these indicators, highlighting strengths in specific contexts.

Development Areas and Support

• Top Focus: WBG focus on agriculture, health, job creation, and public sector governance aligns best with stakeholder priorities. Climate change and social protection rated lower or stable.
• Effectiveness: WBG's work on climate change is viewed most positively, but results in agriculture, health, and job creation declined, indicating room for improvement.

Financial Instruments and Collaboration

• Value Perception: Financial resources are WBG's greatest asset in Kenya. Collaboration is valued higher than FY19, with suggestions for increased engagement with national and county governments.
• Accessibility and Flexibility: Perceptions of WBG accessibility improved, but flexibility declined in FY19; government stakeholders view collaboration as more effective now.

Knowledge Work and Future Role

• Utilization: Nearly half of respondents used WBG's knowledge services, with high agreement on its contribution to development results.
• Future Recommendations: Stakeholders urge tailoring interventions to local contexts, enhancing monitoring, and improving communication to address poverty and inclusivity.

Communication and Stakeholder Engagement

• Source Preferences: Official government sources dominate information use, but WBG events and websites are top preferred for WBG-related info. Social media is key for younger audiences.
• Recall and Impact: WBG messages on food insecurity, climate change, and jobs are best recalled; frequent engagement boosts message agreement and positive WBG perceptions.

Conclusion

The survey indicates strong overall confidence in WBG, but disparities exist across stakeholder groups. Recommendations for improvement include increased transparency, better coordination, and adaptive strategies to leverage WBG's strengths effectively in Kenya's development.