2025-05-13-世界银行-2024财年尼日利亚国家意见调查报告（英）_40页_838kb

FY 2024 Nigeria Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2024 Nigeria Country Opinion Survey, conducted by the World Bank Group's Business Intelligence (BI) team in collaboration with the Nigerian country team and NOIPolls Limited. The survey aimed to understand how stakeholders in Nigeria perceive the WBG, with a focus on its effectiveness, relevance, collaboration, financial instruments, and knowledge work.

Main Objectives

• Assess stakeholder familiarity and trust in the WBG.
• Evaluate the effectiveness of the WBG in development areas.
• Identify key development priorities and stakeholder suggestions for improving the WBG's work.
• Understand the preferred communication channels and message recall.
• Analyze the WBG's role as a development partner and its collaborations with various stakeholders.

Key Findings

Overall Context

• Respondents reported significantly higher levels of familiarity with the WBG in FY24 compared to FY19.
• Collaboration with the WBG is associated with higher familiarity.
• Media and civil society stakeholders had lower familiarity, though the difference was not statistically significant.

Trust in the WBG

• Trust in the WBG increased in FY24 compared to FY19.
• Civil society, academia, and the WBG were considered the most trustworthy institutions.
• Government institutions, especially local government, were the least trusted.
• Stakeholders from outside the government had lower trust in the national government.

Key Performance Indicators (KPIs)

• Overall, KPIs for the WBG's role in development, effectiveness, and alignment with national priorities improved significantly since FY19.
• Social protection and health received the highest effectiveness ratings.
• Ratings for regional integration declined, while others improved.

Development Priorities

• Stakeholders identified agriculture/food security, education, health/pandemic preparedness, and economic stability/growth as the most important areas.
• Priority areas such as water/sanitation, digital infrastructure, gender equity, and climate change were highlighted as more important than in FY19.

Engagement on the Ground

• Stakeholders emphasized the need for closer collaboration with local governments, civil society, and the private sector.
• Improved perceptions of the WBG as a development partner were noted, particularly in terms of being a long-term partner, open, responsive, and flexible.
• Local government and civil society stakeholders had lower ratings for accessibility.

Financial Instruments and Knowledge Work

• Financial instruments such as grants, budget support, and loans were perceived as more effective, with increased trust in the WBG's accountability and monitoring mechanisms.
• Knowledge work was seen as valuable, with 65% of respondents using it, and it was perceived more positively than in FY19.
• Government institutions were more likely to use WBG knowledge work compared to other stakeholder groups.

Main Views and Suggestions

• Collaboration and Inclusivity: Stakeholders called for more collaboration with local governments, civil society, and the private sector. They emphasized the importance of a bottom-up approach and stakeholder involvement in project design.
• Accountability and Transparency: There was a strong demand for the WBG to ensure accountability and transparency from Nigerian institutions.
• Tailored Support: Projects should be tailored to Nigeria's specific challenges and needs, with a focus on inclusive growth, anti-corruption measures, and investment in human capital.
• Monitoring and Evaluation: Improved M&E systems are needed to assess project impact and adjust strategies accordingly.
• Local Engagement: Increased engagement at the grassroots level and local government is essential for better understanding of challenges and effective implementation.

Communication and Outreach

• Preferred communication channels were not specified in detail, but the survey emphasized the importance of meaningful engagement and outreach to increase positive perceptions.
• Message recall was linked to views of the WBG's work, indicating the need for consistent and effective communication.

Stakeholder Groups

• Government Institutions: Most positive about the WBG's work and effectiveness, especially in collaboration and financial instruments.
• Local Government: Emphasized the need for better accessibility and local engagement.
• Bilateral/Multilateral Agencies: Highlighted the importance of targeted investments and inclusive growth.
• Civil Society and Academia: More critical of the WBG's work, though they showed high levels of trust in civil society.
• Private Sector: Advocated for job creation, SME support, and improved accessibility to WBG resources.

Conclusion

The FY 2024 Nigeria Country Opinion Survey indicates that the WBG is generally viewed positively by stakeholders, with improved perceptions on effectiveness, relevance, and collaboration. However, there is a need for greater engagement with local governments and civil society, enhanced accessibility, and more tailored and inclusive approaches to development projects. Financial instruments and knowledge work were also recognized as valuable tools, with a call for continued investment and improvement in these areas.