世界银行-2024财年布隆迪国家意见调查报告（英）_41页_1mb

FY 2024 Burundi Country Opinion Survey Report Summary

Core Content

This report summarizes the findings of the FY 2024 Burundi Country Opinion Survey conducted by the World Bank Group (WBG) Business Intelligence (BI) team. The survey aimed to understand how stakeholders in Burundi perceive the WBG, its effectiveness, relevance, and alignment with national development priorities, as well as its communication and engagement strategies.

Main Views and Key Findings

Overall Context

• The WBG is perceived as a key player in Burundi's development, but there is a strong call for it to align more closely with national priorities and consider the country's specificities.
• Respondents emphasized the need for the WBG to work on real social determinants and reduce inequalities, while also empowering local communities and institutions.

Familiarity with the WBG

• Respondents showed a high level of familiarity with the WBG, with a mean score of 5.9, which is statistically similar to the 5.8 score from FY21.
• Collaboration with the WBG significantly increased familiarity, with a mean score of 7.4 for collaborators versus 3.5 for non-collaborators.
• Government and bilateral/multilateral agencies had the highest familiarity, while media had the lowest.

Trust in the WBG

• The WBG was among the top 5 most trusted institutions in Burundi, with trust ratings significantly improved compared to FY21.
• Civil society, youth organizations, and the IMF were among the least trusted institutions.

Effectiveness and Alignment with Priorities

• Perceptions of the WBG's effectiveness and alignment with Burundi's development priorities have improved.
• Health received the highest effectiveness ratings, while regional integration and energy were rated lower compared to FY21.
• The WBG is seen as a responsive and flexible long-term partner, with improved openness and accessibility.

Development Priorities

• Agriculture, education, energy, and infrastructure remain the top development areas for the WBG.
• Debt management and public sector governance/reform emerged as new priorities, with 1% and 4% of respondents selecting them respectively in FY24.

Collaboration with Stakeholders

• Stakeholders want the WBG to collaborate more with local governments and the private sector, in addition to the national government.
• The effectiveness of collaboration with local governments and the private sector was moderate compared to other groups.

Financial Instruments and Knowledge Work

• Financial support is still seen as the most valuable contribution of the WBG, with 53% of respondents using its knowledge work.
• Technical assistance and implementation support are considered the greatest value, especially for local governments.
• The WBG's financial instruments are seen as meeting Burundi's needs, with a mean score of 7.4 for competitiveness compared to other stakeholder groups.

Communication and Outreach

• Events, conferences, and seminars were the most preferred method for receiving WBG communication, followed by direct contact and e-newsletters.
• Media respondents showed a stronger preference for e-newsletters.
• There is a need for the WBG to increase its visibility and communication efforts, especially among the general population and local stakeholders.

Key Recommendations

• Strengthen Local Capacity: Enhance the skills and capabilities of Burundian institutions and communities.
• Improve Communication: Increase awareness and visibility through more effective outreach, especially via traditional media and stakeholder engagement.
• Streamline Processes: Reduce the time required for project approvals and disbursements to improve responsiveness.
• Tailor Activities to Context: Ensure that the WBG's work is adapted to Burundi's specific needs and conditions.
• Expand Financial Support: Increase funding and investment in key sectors such as agriculture, education, and infrastructure.
• Enhance Knowledge Work: Improve the quality and accessibility of knowledge products and ensure they are tailored to Burundi's context.
• Promote Inclusivity: Engage more with non-government stakeholders, including civil society, the private sector, and academia.

Conclusion

The WBG is generally viewed positively in Burundi, with improved perceptions of its effectiveness and alignment with national priorities. However, there is a need for better communication, more inclusive stakeholder engagement, and tailored financial and technical support to further enhance its role in Burundi's development.