世界银行-2023财年津巴布韦国家民意调查报告（英）-45页_861kb

Zimbabwe Country Opinion Survey Report Summary (July 2023)

Objectives

The World Bank Group (WBG) survey aimed to understand stakeholder perceptions of its effectiveness, relevance, and future role in Zimbabwe's development. Key questions addressed areas like development priorities, collaboration, knowledge products, and communication.

Overall Context and Attitudes

• Stakeholders are divided on whether Zimbabwe is headed in the right direction; government-affiliated groups were more positive, while others had lower confidence.
• Trust in the WBG was high, comparable to institutions like the UN and academia, but government institutions, including national and local governments, were the least trusted.
• Familiarity with the WBG decreased compared to 2020, with higher familiarity among those collaborating with the WBG.
• Attitudes improved across key performance indicators (relevance, alignment, influence), but effectiveness ratings did not show statistical significance.

Development Support Priorities

• Respondents prioritized areas such as macroeconomic stability, health, and public sector governance.
• Compared to 2020, there was a shift toward climate-related issues and debt relief as critical concerns, with unsafe drinking water being the top climate change worry.
• Effectiveness ratings were highest for agriculture and climate change but low for public sector governance and macroeconomic stability, indicating a need for improvement.

Key Findings and Trends

• Collaboration with the WBG varied across stakeholder groups, with private sector, academia, and civil society less collaborative.
• Financial resources and stakeholder coordination were highly valued, with increased appreciation for these activities in 2023.
• Message recall (e.g., climate change, debt relief) correlated with higher trust and positive perceptions of the WBG's work.
• Demographic-wise, stakeholder groups shifted slightly between 2020 and 2023, with government institutions showing a slight decrease.

Recommendations

• The WBG should enhance collaboration with civil society, private sector, and government to improve effectiveness.
• Focus on operations, such as debt relief and financial support for development projects.
• Strengthen communication channels and knowledge sharing, particularly through social media and media engagement.
• Increase the use of advisory services, capacity building, and tailored knowledge products.

Methodology

The survey involved 301 stakeholders from various groups, with responses compared to 2020 data. Statistical analysis highlighted significant changes, and familiarity with the WBG positively influenced stakeholder perceptions. Familiarity changes were accounted for in the analysis.