2016年-世界发展银行全球_FY16_Belarus_Country_Opinion_Survey_Report_116页_2mb

FY16 Belarus Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY16 Belarus Country Opinion Survey conducted by the World Bank Group's Public Opinion Research Group (PORG). The survey aimed to understand how stakeholders in Belarus perceive the WBG's role and effectiveness in the country. It included responses from various stakeholder groups, such as government officials, project managers, consultants, and others, with a 57% response rate.

The report is structured to provide insights into general issues facing Belarus, overall attitudes toward the WBG, sectoral importance and effectiveness, how the WBG operates, its knowledge and instruments, future role, and communication and outreach efforts.

Main Objectives

• To assess stakeholders' perceptions of the WBG's work in Belarus.
• To evaluate the WBG's effectiveness and results.
• To explore the WBG's knowledge work and activities.
• To understand the future role of the WBG in Belarus.
• To examine communication and outreach practices.

Methodology

• The survey was conducted from November to December 2015.
• 248 stakeholders were invited, with 142 participating (57% response rate).
• The survey included a range of questions on general issues, attitudes, effectiveness, and stakeholder collaboration.
• Indicator questions were used for the WBG's annual Corporate Scorecard.
• Data were weighted for comparison with the FY13 survey, excluding stakeholder groups not present in both years.

Demographics of the Sample

• Respondents were categorized by their current position and primary specialization.
• The financial sector and private sector were combined for analysis.
• Stakeholders from the presidential administration, cabinet, parliament, and others were included in the "Other" category.
• No respondents from trade unions or the judiciary branch were included.
• The survey also included geographic distribution data, with detailed comparisons in Appendix C.

General Issues Facing Belarus

• Respondents were asked about the direction of Belarus and its most important development priorities.
• The top priorities identified were "private sector development" (44%), "public sector reform" (32%), and "economic growth" (23%).
• The most effective areas for reducing poverty were "investment lending" and "technical assistance".
• The gap between the rich and poor was perceived as a significant problem by many respondents.
• Global climate change was considered a very serious issue by a substantial portion of respondents.

Overall Attitudes toward the World Bank Group

• Respondents rated the WBG's effectiveness in Belarus on a scale from 1 to 10.
• The weighted mean effectiveness rating was 7.2, compared to 6.6 in FY13.
• Respondents who collaborated with the WBG gave significantly higher ratings.
• The greatest perceived weaknesses were "not adequately sensitive to political/social realities" and "slow and complex processes".
• The WBG's greatest value was identified as "financial resources: investment lending" (55%).

Sectoral Importance and Effectiveness

• The WBG's work was considered important in several sectors, including education, private sector development, and urban development.
• Effectiveness ratings were higher in FY16 compared to FY13.
• Collaboration with the WBG was linked to higher effectiveness ratings.
• Key drivers of overall effectiveness included education, private sector development, and urban development.
• For achieving development results, the key drivers were private sector development, public sector governance, and education.

How the World Bank Group Operates

• The WBG's work was perceived as more aligned with Belarus's development priorities in FY16 than in FY13.
• Collaborators had higher agreement with statements about the WBG's work.
• Respondents rated the WBG as an effective development partner, though with lower ratings on "flexibility in terms of products and services" in FY16.
• The WBG was rated as measuring and correcting its work in real time (mean rating: 7.0).

World Bank Group's Knowledge and Instruments

• Respondents were asked about their frequency of consulting the WBG's knowledge work.
• The WBG was perceived as meeting Belarus's knowledge needs (mean rating: 7.0).
• Technical quality of the WBG's knowledge work was rated higher in FY16.
• The WBG was also rated on the significance of its contribution to development results.

Future Role of the World Bank Group in Belarus

• Respondents suggested the WBG should focus more on "public sector reform" and "private sector development".
• The WBG should collaborate more with local governments, the presidential administration, and the private sector.
• Suggestions for increasing value included reaching out to non-governmental groups and reducing the complexity of obtaining financing.

Communication and Outreach

• The Internet and periodicals were the main sources of information about economic and social development issues.
• Preferred information sources from the WBG were seminars/workshops/conferences and the World Bank website.
• Respondents in FY16 were more aware of the WBG's Access to Information Policy than in FY13.
• Awareness of the policy was primarily gained through the WBG website, official documents, and other sources.

Key Findings

• Familiarity with the WBG: Higher in FY16 than in FY13.
• Effectiveness: Improved in FY16, especially among collaborating stakeholders.
• Knowledge Work: Perceived as more relevant and of higher technical quality.
• Communication: Increased awareness of the WBG's policy and preferred channels for information.
• Future Focus: Emphasis on public and private sector development, and collaboration with local governments and non-governmental entities.

Conclusion

The FY16 Belarus Country Opinion Survey highlights a generally positive perception of the World Bank Group's role in the country, with increased familiarity and effectiveness ratings. Stakeholders suggest that the WBG should enhance its collaboration with various groups and focus on key sectors to maximize its impact. The report underscores the importance of aligning the WBG's activities with national priorities and improving its communication and outreach strategies.