2016年-世界发展银行全球_FY16_Bolivia_Country_Opinion_Survey_Report_109页_4mb

报告摘要

FY 2016 Bolivia Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2016 Bolivia Country Opinion Survey conducted by the World Bank Group (WBG) Public Opinion Research Group (PORG). The survey aimed to understand how stakeholders in Bolivia perceive the WBG's role, effectiveness, and future potential in the country.

Main Objectives

To assess stakeholders' perceptions of the WBG's work in Bolivia.
To explore general issues facing Bolivia.
To evaluate overall attitudes toward the WBG.
To analyze sectoral importance and effectiveness of WBG interventions.
To examine how the WBG operates and its knowledge and instruments.
To determine the future role of the WBG in Bolivia.
To evaluate communication and outreach strategies.

Methodology

Conducted in April-May 2016.
600 stakeholders were invited to participate.
230 stakeholders responded (38% response rate).
Participants were drawn from various stakeholder groups including government offices, project management units, private sector, NGOs, media, and academia.
Data was weighted to allow for comparison with the FY 2014 survey (48% response rate, N=210).
Indicator questions were used for the WBG's annual Corporate Scorecard.

Demographics of the Sample

Current Position: Respondents from the Office of the President/Prime Minister and ministries were grouped together, as were financial sector/private banks and private sector organizations. NGOs, private foundations, and faith-based groups were combined into the "CSO" category.
Primary Specialization: Respondents identified their work areas, with the top responses including economic development, social services, and public policy.
Geographic Locations: Respondents from Santa Cruz, Cochabamba, and other urban areas were grouped into the "Other" category for analysis.
Familiarity with WBG: Respondents rated their familiarity with the WBG on a scale from 1 to 10. The weighted mean was 6.4 in FY 2016 and 6.8 in FY 2014.
Familiarity with Other Banks: Stakeholders were more familiar with the WBG than the CEPAL. The IDB and CAF were also well-known.

General Issues Facing Bolivia

Direction of Development: Stakeholders from the Office of the President/Prime Minister and ministries were more positive about Bolivia's direction, while academia was more skeptical.
Development Priorities: The most important priorities were poverty reduction and equity, and education.
Poverty Reduction Factors: Education and employment were identified as key contributors to poverty reduction.
Shared Prosperity Drivers: Expanded access to social services, job creation, and sustainable economic growth were seen as the main contributors to shared prosperity.
Income Inequality: Most stakeholders viewed the gap between the rich and poor as a very big problem.
Climate Change: All respondents considered global climate change to be a very serious problem.

Overall Attitudes toward the World Bank Group

Effectiveness Ratings: Respondents rated the WBG's effectiveness on a scale from 1 to 10. The mean rating was 6.4 in FY 2016, compared to 6.8 in FY 2014.
Collaboration Impact: Stakeholders who collaborated with the WBG had higher mean ratings (7.0) than those who did not (5.8).
Greatest Values: Financing of investment projects and technical assistance were the top values identified.
Most Effective Instruments: Investment financing and technical assistance were seen as the most effective in reducing poverty.
Greatest Weaknesses: Lack of public disclosure and excessive bureaucracy were the main weaknesses identified.

Sectoral Effectiveness

Collaboration Impact: Collaborators rated the WBG's effectiveness in specific areas higher than non-collaborators.
Key Drivers of Effectiveness: Ratings of effectiveness in gender equity, equality of opportunity, and poverty reduction were most closely linked to overall effectiveness and development results.
Effectiveness in Specific Areas: Stakeholders rated the WBG's effectiveness in poverty reduction, environmental sustainability, and equality of opportunity as the most important factors.

How the World Bank Group Operates

Year Comparison: Perceptions of the WBG's work in Bolivia changed slightly between FY 2016 and FY 2014.
Collaboration Impact: Collaborators had more positive views of the WBG as an effective development partner.
Internal Monitoring: Stakeholders rated the WBG's ability to measure and correct its work in real time on a scale from 1 to 10.

Knowledge and Instruments

Frequency of Use: Academia and bilateral/multilateral agencies used the WBG's knowledge work and activities more frequently (monthly basis).
Knowledge Needs: Stakeholders generally agreed that the WBG's knowledge work and activities met Bolivia's needs.
Contribution to Development: The WBG's knowledge work and activities were considered to make a significant contribution to development results.
Technical Quality: Stakeholders rated the technical quality of the WBG's knowledge work and activities positively.
Financial Instruments: The WBG's financial instruments were seen as meeting Bolivia's needs.
Reimbursable Advisory Services: Stakeholders rated the value for money of the WBG's advisory services positively.

Future Role of the World Bank Group in Bolivia

Enhancing Value: Stakeholders suggested the WBG should work more closely with sub-national levels and increase financing.
Resource Focus: Poverty reduction and equity, and education were identified as the top areas for resource focus.
Service Combination: Stakeholders suggested the WBG should offer more knowledge products to maximize impact.

Communication and Outreach

Information Sources: Respondents primarily obtained information from the internet and local newspapers.
Preferred Communication Channels: E-newsletters were the most preferred method of receiving information from the WBG.
Access to Information: Stakeholders were generally aware of the WBG's access to information policies.
Website and Social Media Usage: The WBG's website and social media were used by stakeholders for information.

Key Information

The survey included 230 respondents with a 38% response rate.
Data was weighted for year comparisons.
Stakeholders from different groups had varying perceptions of the WBG's effectiveness and role.
The WBG was generally seen as effective, but had weaknesses in public disclosure and bureaucracy.
Communication and outreach were important areas for improvement.
Knowledge and financial instruments were considered valuable by stakeholders.

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