2016年-世界发展银行全球_FY16_Panama_Country_Opinion_Survey_Report_112页_2mb

FY16 Panama Country Opinion Survey Report Summary

Core Content

The FY16 Panama Country Opinion Survey Report is part of the World Bank Group's (WBG) Country Opinion Survey Program. It aims to understand how stakeholders in Panama perceive the WBG's role, effectiveness, and future potential in the country.

Main Objectives

• To assess stakeholders' perceptions of the WBG's work in Panama.
• To evaluate the WBG's effectiveness and results.
• To explore the WBG's knowledge work and activities.
• To examine the WBG's future role and the importance of communication and outreach.

Methodology

• The survey was conducted between October 2015 and February 2016.
• 332 stakeholders were invited, with 160 participating (48% response rate).
• Participants were from various sectors, including government, private sector, NGOs, and academia.
• Data were weighted to allow for comparison with the FY13 survey (18% response rate, N=51).
• The survey included indicator questions that are aggregated for the WBG's annual Corporate Scorecard.

Key Demographics

• Respondents were grouped into categories: Office of the President/Minister, PMUs, Consultants, and "CSO" (private foundations, NGOs/CBOs, faith-based groups).
• The "Other" category included a small number of stakeholders from parliamentarians, independent government organizations, and other entities.
• No respondents from trade unions, youth groups, or the judiciary branch participated.

General Issues Facing Panama

• Respondents were less likely to believe Panama is headed in the right direction compared to FY13.
• Top development priorities identified were "quality of education/skills development," "poverty reduction," and "anti-corruption."
• The most effective areas for poverty reduction were seen as "quality of education/skills development," "social inclusion," and "basic infrastructure."
• For shared prosperity, "education and training that better ensure job opportunity" and "better entrepreneurial opportunities" were highlighted.
• The gap between the rich and poor is perceived as a very serious problem by all respondents.
• Climate change is viewed as a very serious problem in Panama.

Overall Attitudes Toward the WBG

• Respondents rated the WBG's effectiveness similarly to FY13, but higher than CAF and CABEI.
• Collaboration with the WBG was associated with higher effectiveness ratings.
• The WBG was seen as an effective development partner, particularly by those who worked directly with it.
• The WBG's greatest values to Panama were "financial resources: investment lending," "technical assistance," and "training/capacity building."
• The WBG's greatest weaknesses were identified as "not enough public disclosure," "too bureaucratic," and "complexity and slow speed of processes."

Sectoral Importance and Effectiveness

• Key drivers of the WBG's overall effectiveness were its performance in health, rural development, and poverty reduction.
• For achieving development results, the most important areas were rural development, agricultural development, and poverty reduction.
• The WBG's work in promoting private-public partnerships was rated as moderately effective.
• The WBG's ability to help the poorest was rated as "moderately effective."

How the WBG Operates

• The WBG's work in Panama was perceived as effective, with higher ratings from collaborators.
• Stakeholders rated the WBG's internal measuring and monitoring as "moderately effective."
• The WBG was seen as meeting Panama's knowledge needs, with a mean rating of 7.3.

WBG's Knowledge and Instruments

• Stakeholders consulted the WBG's knowledge work and activities frequently.
• The WBG was rated as meeting Panama's needs for knowledge services, with a mean rating of 7.3.
• The technical quality of the WBG's knowledge work was also rated as "moderately effective."
• Respondents gave higher ratings for "timeliness" and "translation into local languages" compared to FY13.
• The WBG's financial instruments were rated as meeting Panama's needs, with a mean rating of 7.3.

Future Role of the WBG in Panama

• Stakeholders believe the WBG should focus more on "quality of education/skills development," "public sector governance/reform," and "poverty reduction."
• There is a call for the WBG to "reach out more to groups outside of government," "provide more adequate data/statistics," and "reduce the complexity of obtaining financing."
• The WBG should offer more "technical assistance" and "capacity development" in the future.

Communication and Outreach

• Most information about economic and social development in Panama is obtained through the Internet and local newspapers.
• Preferred information sources from the WBG include e-Newsletters, seminars/workshops, and direct contact.
• Stakeholders are aware of the WBG's Access to Information Policy.
• The WBG website is used by a majority of respondents, and social media channels are consulted by many.
• The WBG's social media channels are evaluated as "moderately valuable" in terms of information sharing.