2016年-世界发展银行全球_FY15_Mauritius_Country_Opinion_Survey_Report_152页_3mb

FY15 Mauritius Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY15 Mauritius Country Opinion Survey conducted by the World Bank Group's Public Opinion Research Group (PORG). The survey aimed to understand how stakeholders in Mauritius perceive the WBG's work, focusing on general issues facing the country, overall attitudes toward the WBG, sectoral importance and effectiveness, and the future role of the WBG in Mauritius. The report also includes insights on communication and outreach preferences.

Main Objectives

• To assess how stakeholders in Mauritius perceive the World Bank Group (WBG).
• To evaluate the WBG's effectiveness and results.
• To identify the most important development priorities and instruments for poverty reduction.
• To explore the future role of the WBG in Mauritius.
• To analyze communication and outreach preferences among stakeholders.

Methodology

• Conducted from March to May 2015.
• 250 stakeholders were invited to participate.
• 130 stakeholders responded (52% response rate).
• Participants included representatives from various sectors such as government, private sector, civil society, and international agencies.
• Data were weighted to enable comparison with the FY12 survey (50% response rate, N=153).
• Indicator questions were used to aggregate data for the WBG's annual Corporate Scorecard.

Demographics of the Sample

• Respondents were categorized into stakeholder groups: ministries/ministerial departments, PMUs, consultants, financial sector, private sector, CSOs, etc.
• A few respondents from the office of the President, Prime Minister, and judiciary were included in the "Other" category.
• No respondents from the office of the minister, faith-based groups, or youth groups were included.
• The survey combined responses across similar stakeholder groups for analysis.

General Issues Facing Mauritius

• Development Priorities: The most important development priorities identified were "economic growth" (45%) and "education" (42%).
• Poverty Reduction: The top contributors to poverty reduction were "education" (70%), "job creation/employment" (59%), and "economic growth" (49%).
• Shared Prosperity: Respondents believed that improving "economic growth" and "equity" would best illustrate how the WBG can achieve shared prosperity in Mauritius.
• Poverty Gap: A majority of respondents perceived the gap between the rich and the poor as a "very big problem" or "moderately big problem".
• Climate Change: Most respondents considered global climate change to be a "very serious problem".

Overall Attitudes Toward the WBG

• Effectiveness: The weighted mean effectiveness rating was 5.9 (on a scale from 1 to 10).
• Achieving Development Results: The weighted mean rating for the WBG's contribution to development results was 5.9.
• Staff Preparedness: The weighted mean rating for the preparedness of WBG staff was 5.9.
• Collaboration with IFC: Stakeholders who worked with both the World Bank and IFC rated their collaboration positively.
• Greatest Value: The WBG's greatest values were "financial resources" (51%) and "technical assistance" (46%).
• Most Effective Instruments: "Technical assistance" was the most effective instrument for poverty reduction (45%).
• Greatest Weakness: The WBG's greatest weaknesses were "not enough public disclosure of its work" (27%) and "not adequately sensitive to political/social realities" (26%).

Sectoral Importance and Effectiveness

• The WBG's support in key sectors like transport, water and sanitation, and education was found to be the most important for development.
• The effectiveness of the WBG in public sector governance, disaster management, and social protection was strongly correlated with overall effectiveness ratings.
• There was a notable difference in the perceived effectiveness of the WBG between collaborators and non-collaborators.

How the WBG Operates

• Stakeholders generally agreed with the WBG's work in Mauritius, though there was a decline in perceived collaboration with the government compared to FY12.
• The WBG's internal measuring and monitoring was rated as "moderately effective" (mean rating of 5.9).

WBG's Knowledge and Instruments

• The frequency of consultation with the WBG's knowledge work decreased compared to FY12.
• The WBG's knowledge work was rated as meeting Mauritius's needs for knowledge services, with a mean agreement level of 5.9.
• The technical quality of the WBG's knowledge work was rated positively, with a mean rating of 5.9.
• The WBG's knowledge work was less likely to be translated into local languages, affecting its reach.

Future Role of the WBG in Mauritius

• Stakeholders suggested the WBG should increase capacity development, reach out more to non-government groups, and focus on education, economic growth, and social protection.
• There was a call for the WBG to be more selective in its support and to enhance its presence in Mauritius.
• The WBG should offer more services such as technical assistance, policy advice, and financial instruments.

Communication and Outreach

• The majority of respondents obtained information from "local newspapers" (75%).
• Preferred information sources included "e-Newsletters" (58%) and "World Bank website" (45%).
• The report notes that all responses regarding future outreach can be found in Appendix B.

Key Information and Findings

• Response Rates: FY15 had a 52% response rate, while FY12 had a 50% response rate.
• Weighting: Data were weighted to ensure comparability between the two fiscal years.
• Stakeholder Groups: Responses varied across stakeholder groups, with CSOs and the private sector showing different attitudes and preferences.
• Comparisons: Significant differences were observed in ratings between FY12 and FY15, particularly in familiarity, collaboration, and knowledge work effectiveness.

Conclusion

The FY15 Mauritius Country Opinion Survey provides a comprehensive overview of stakeholder perceptions of the WBG's work, effectiveness, and future role. While the WBG is generally viewed as an effective development partner, there are areas for improvement, including public disclosure, sensitivity to local realities, and communication strategies. The report highlights the importance of collaboration, capacity development, and targeted focus on key sectors like education and economic growth.