2021-08-13-埃森哲-Modern_cloud_champions_36页_5mb

Modern Cloud Champions: Unlocking Human Potential and Cloud Value

Summary

The Accenture Modern Cloud Champions 2021 Study explores the factors that differentiate organizations successfully leveraging cloud technologies to drive digital transformation and business value. It concludes that simply migrating to the cloud is not enough; capturing its full potential requires addressing people and change dimensions throughout the journey—often referred to as the “people-first” approach.

Key Findings:

• Champions vs. Others: Only 18% of surveyed executives qualify as "Modern Cloud Champions," defined as organizations that continuously invest in their workforce and align their cloud strategy to business growth. These organizations unlock up to 60% greater value across workforce and transformation outcomes and are 4.6x more likely to possess the skills needed for cloud-enabled transformation.

• Top Barrier: A skills shortage (#1 concern) prevents many companies from realizing expected cloud value, with 54% of CEOs citing this in the cloud journey. Effective talent management is highlighted as a leading lever for unlocking financial and non-financial cloud value.

• The Five Levers for Champions:

  • Talent: Fostering skills that fuel cloud value and ensuring people are ready for transformation.
  • Leadership: Setting company-wide goals, promoting collaboration, empowering teams, and encouraging a growth mindset. (Champions score 29% higher on leadership than others).
  • Culture: Fostering a culture of continuous innovation, risk-taking, and learning (Champions score 44% higher).
  • Operating Model: Breaking down silos and enabling seamless collaboration across the organization and ecosystem (Champions score 43% higher).
  • Governance: Democratizing access to data and technologies for better decision-making at scale (Champions score 40% higher).

• Impact of Modernization: Modern Cloud Champions report up to 1.9x improvements in key areas such as improved organizational agility, IT-business collaboration, cross-functional teamwork, and enhanced customer experience compared to non-Champions.

• ROI: Enterprises with 10 percentage points higher cloud adoption alongside simultaneous increases in the five levers (talent, leadership, culture, operating model, governance) exhibit 1.04 percentage points higher EBITDA growth. Talent and governance levers each contribute 25% and 23%, respectively, when combined.

• Key Motivators: Employees rate improved cross-functional collaboration (2.3x gain) and digital fluency (1.7x) as top motivators for tech-enabled change in organizations.

Implementation Guidance:

To become a Modern Cloud Champion, organizations should:

• Align cloud ambitions with business goals.
• Design an operating model and organization to enable speed and innovation.
• Encourage experimentation and innovation.
• Invest in continuous learning and develop talent for the cloud.
• Streamline processes and reduce friction for quicker migration and adoption.
• Break down organizational silos and foster collaboration.

Case Study Highlights:

• Takeda and Petronas demonstrate how embedding cloud capabilities into business operations, fostering digital talent, and aligning change initiatives can unlock value along the entire value chain.
• Pandora achieved greater efficiency by consolidating fragmented IT systems into a scalable cloud infrastructure.

In summary, the study emphasizes that realizing cloud value requires a holistic approach that integrates people, leadership, culture, operation, and governance (the five pillars). Companies focusing on these elements accelerate value capture and achieve transformative outcomes.