WTW-2018年印度健康与福利研究报告（英文）-2018.12-17页

India Health and Wellbeing Study 2018 Summary

Core Content

The India Health and Wellbeing Study 2018 highlights the growing recognition of employee health and wellbeing as a critical component of organizational success in India. Conducted between June and August 2018, the study surveyed over 100 organizations and senior HR leaders across various sectors to understand current practices and future intentions regarding employee health and wellbeing programs.

Main Findings

1. Employee and Employer Priorities

• 86% of employees consider managing their health a top priority.
• 94% of employers identify "Identify and effectively manage population health risks and chronic conditions across the workforce" as their top priority.
• 77% of employees believe employers should actively encourage them to live healthy lifestyles.
• 89% of employers consider "Identify and manage stress and behavioural health issues across the workforce" a top priority.

2. Employer Actions and Intentions

• 66% of employers have developed or are developing a stress or mental health strategy.
• 63% of employers have developed or are developing a financial wellbeing strategy.
• 82% of organizations have taken actions on health risks or condition management in 2018.
• 83% have taken actions on weight management, physical activity, and nutrition.
• 61% have taken actions to improve financial wellbeing.
• 44% of employers have not formally articulated a health and wellbeing strategy.

3. Segmentation and Technology Adoption

• Companies are increasingly moving towards segmentation of their employee population.
• Technology is being used more frequently to promote employee interaction and support health and wellbeing initiatives.
• Employers are focusing on digital communication strategies, dedicated portals, and online tools for both work and home environments.

4. Role of Family in Wellbeing

• One in four (25%) employers recognize the role of family in employee wellbeing.
• 27% invite family members to participate in programs.
• 24% focus communication to reach and involve family members.

5. Financial Incentives

• One-in-five (20%) employers offered direct financial incentives to encourage healthy behaviors in 2018.
• There is a decreasing requirement for incentives over time, suggesting a shift towards non-monetary approaches.

6. Leadership and Management Involvement

• Management and leadership play a crucial role in promoting health and wellbeing.
• 49% of employers include employee health and wellbeing in their organizational goals or value statements.
• 34% provide regular reports to managers with health and wellbeing program metrics.
• 24% provide tools to managers to support their efforts in promoting health.
• 19% tie managers’ performance objectives to health improvement targets.

Key Challenges

• The top four challenges to delivering health and wellbeing programs include:
  • Lack of a formal strategy.
  • Measuring program impact.
  • Ensuring program sustainability.
  • Balancing program costs and benefits.

Recommendations

1. Wellness is a Priority

• Employers and employees agree that health and wellbeing are priorities.
• Employers are expanding their definition of wellbeing to include emotional and financial aspects.

2. Evolving Market

• The market is evolving, with more companies offering wellbeing benefits.
• A well-defined strategy is the first step towards implementing effective programs.

3. Employer's Role

• Employers should formulate and adopt strategies that ensure sustainability, cost efficiency, and impact measurement.
• Organizations with a well-rounded strategy will be able to differentiate themselves from competitors.

4. Data and Technology for Sustainability

• Employers need effective communication, access during work and home, and data/metrics to evaluate program performance.
• Technology is essential for building a culture of health and wellbeing in the workplace.

Conclusion

While Indian employers are taking diverse and comprehensive steps to support employee health and wellbeing, a unified strategy remains largely absent. The study emphasizes the importance of leadership involvement, tailored communication, and technology integration to create sustainable and impactful programs. Employers are also recognizing the role of family and financial incentives in promoting overall wellbeing, although these are still emerging areas. Overall, the priority of health and wellbeing is shared by both employers and employees, and the next step is to develop a cohesive, long-term strategy to meet this shared goal.