WTW-重新开放工作场所：健康，安全和福利雇主调查（英文）-2020.6-34页_445kb

Reopening the Workplace: Health, Safety and Wellbeing Survey Summary

Core Content

This survey, conducted in June 2020, provides insights into how U.S. employers are preparing for the reopening of workplaces following the impact of the COVID-19 pandemic. It covers various aspects including business impact, employee safety measures, flexibility in work arrangements, and wellbeing initiatives.

Key Findings

Survey Overview

• Respondents: Employers with over 100 employees.
• Employees Affected: Approximately 5.3 million U.S. employees at responding organizations.
• Company Types:
  • 42% are for-profit, publicly traded.
  • 38% are for-profit, private.
  • 17% are nonprofit or government.

Business Impact

• Wellbeing Concerns: Employer concerns about the impact of the pandemic on employee wellbeing remain high (50%) but have decreased from 64% in April.
• Productivity Concerns: Concerns about productivity have also lessened (27% in June vs. 43% in April).
• Workforce Reductions:
  • Nearly one-third of companies have taken actions to reduce staff through layoffs.
  • An additional 20% are planning or considering such actions.
  • Over 70% of companies have cut salaries without offsetting the cuts.
• Remote Work:
  • 60% of employees are currently working remotely (up from 11% pre-pandemic).
  • Employers expect that nearly one-third of employees will still be working remotely by the first quarter of 2021.
• Reversing Temporary Actions:
  • Three-quarters of furloughed employees are expected to return to work by Q1, 2021.
  • Similarly, most employees with reduced hours or salaries are expected to have those reinstated.
  • Only 24% of laid-off workers are expected to be rehired by the beginning of 2021.

Safety and Physical Distancing Measures

• Workplace Safety:
  • Nearly 50% more companies identified workplace safety as a top priority compared to April (39% vs. 27%).
• Screening and PPE:
  • Over half of companies will use employee questionnaires and thermal scanning for re-entry screening.
  • Less than 20% will use PCR, antigen, or antibody tests.
  • 49% will require masks in public locations; 24% will require masks at all times.
• Workspace Reconfiguration:
  • Over half of companies have reconfigured physical workspaces to allow for 6 feet of distance.
  • Over two-thirds have closed common areas like breakrooms, cafeterias, and gyms.
• Accommodating At-Risk Employees:
  • Nearly half of employers have taken steps to accommodate at-risk employees, including adding PPE (65%), expanding physical distancing (64%), and reassigning roles (30%).

Wellbeing Initiatives

• Leadership Support:
  • Over 75% of leaders are taking actions to protect employees, promote a healthy workplace culture, and show appreciation.
  • Most companies will maintain their wellbeing budgets, with 12% planning a budget increase in 2021.
• Virtual Care Expansion:
  • Over 80% of companies are promoting telehealth services.
  • 45% are adding digital condition management.
  • 29% are offering virtual physical therapy.
• Mental Health Focus:
  • 47% of employers prioritize enhancing mental health services.
  • Programs include expanding mindfulness, manager training, and high-touch navigation.
• Financial Wellbeing:
  • 75% of companies are reinforcing existing financial counseling services.
  • Nearly half are adopting or considering new financial wellbeing services for emergency savings or counseling.
• Caregiving Support:
  • Nearly one-in-four employers will enhance caregiving benefits.
  • This includes flexible hours (89%), navigation resources (51%), and backup child or elderly care services (30%).

Remote Work Flexibility

• Remote Work Subsidies:
  • 51% of employers allow recurring reimbursements for home office expenses.
  • 32% offer one-time stipends.
• Flexibility for Remote Work:
  • Most employers (75%) will provide flexibility for all employees who can work remotely for longer periods.
  • 89% will offer flexibility for working parents and those in caregiving roles.
  • 94% will offer flexibility for select employees based on manager discretion.

Travel Restrictions

• Business Travel:
  • Over half of companies have revised or will revise business travel guidelines.
  • 16% are planning to revise guidelines; 1% is considering it.
• Domestic vs. International Travel:
  • Domestic travel is more restricted than international travel.
  • Companies are uncertain about international travel in 2021.

Communication and Training

• Communication:
  • Nearly three-fifths of employers have communicated new day-to-day expectations.
  • Over half are planning to communicate on topics such as social distancing and workplace reopening policies.
• Manager Training:
  • Nearly one-quarter of employers are training managers on stigma and discrimination prevention.
  • Another half are planning or considering such training.

Additional Actions

• Paid Leave Flexibility:
  • Over half of companies have increased or plan to increase flexibility in the use of paid leave.
• Employee Subsidies:
  • 25% of employers are offering or planning to offer subsidies to manage remote work costs.
• Telemedicine and Virtual Care:
  • 86% are promoting telemedicine for acute care.
  • 65% are offering virtual primary care.
  • 45% are implementing digital chronic condition management programs.
  • 29% are offering virtual physical therapy.

Summary of Key Actions

Action	Percentage of Employers
Provide PPE	75%
Use self-attestation and thermal scanning	50% (self-attestation) and 57% (thermal scanning)
Reconfigure workspaces for distancing	56%
Restrict visitors	78%
Adjust team meetings to be virtual or socially distant	89%
Offer flexibility for remote work	75%
Enhance financial wellbeing programs	75%
Promote telehealth services	80%
Offer virtual physical therapy	29%
Offer digital chronic condition management	45%
Provide mental health training for managers	14%
Offer caregiving benefits	25%

Conclusion

The survey highlights a significant shift in workplace policies and employee support strategies due to the pandemic. Employers are focusing on health, safety, and wellbeing, with a notable increase in remote work and virtual care offerings. While many have implemented safety measures, there is still uncertainty about future plans, particularly regarding business travel and long-term remote work arrangements. The emphasis on employee support, including financial and caregiving benefits, underscores the ongoing need for flexibility and comprehensive wellbeing programs.