世界银行-2024财年老挝人民民主共和国国家意见调查报告（英）_41页_1mb

报告摘要

FY 2024 Lao PDR Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2024 Lao PDR Country Opinion Survey, conducted by the World Bank Group's Business Intelligence (BI) team in collaboration with the Lao PDR country team and Indochina Research (Laos) Ltd. The survey aimed to assess stakeholders' perceptions of the World Bank Group (WBG) in terms of familiarity, trust, effectiveness, and future collaboration.

Main Objectives

To understand how stakeholders in Lao PDR perceive the WBG.
To evaluate the WBG's effectiveness, relevance, and alignment with Lao PDR's development priorities.
To identify areas of development that stakeholders consider most important.
To assess the WBG's engagement on the ground and its communication and outreach strategies.

Key Findings

Overall Context

Familiarity with the WBG: Respondents in FY 2024 reported significantly higher familiarity with the WBG compared to FY 2021 (Mean: 7.2 vs. 5.7).
Trust in the WBG: The WBG was perceived as the most trusted institution, with trust ratings significantly improved from FY 2021.
Stakeholder Groups: Government institutions and the office of the President/PM/Minister had the highest trust ratings, while media and civil society had the lowest.

Key Performance Indicators

Relevance and Alignment: Stakeholders rated the WBG's relevance and alignment with Lao PDR's development priorities highly.
Effectiveness: The WBG was seen as effective in helping achieve development results, especially in agriculture and food security.
Positive Influence: The WBG was viewed as having a positive influence on shaping development policy in Lao PDR.

Stakeholder Trends

Academia and Government: These groups had more positive views of the WBG compared to the private sector and civil society.
Familiarity and Perception: Stakeholders with higher familiarity with the WBG had more positive perceptions of its work and effectiveness.

Development Priorities

Top Priorities: Education and macroeconomic stability remained the top priorities.
New Priorities: Transport infrastructure and climate change gained significant attention in FY 2024, becoming top priorities.
Suggestions: Stakeholders emphasized the need for more collaboration with local governments, better alignment with national needs, and increased technical and financial support for education, public health, and infrastructure.

Financial Instruments and Knowledge Work

Financial Support: 58% of respondents valued the WBG's financial resources as the greatest contribution.
Knowledge Work: 74% of respondents used the WBG's knowledge products, with positive perceptions of global expertise and institutional capacity building.
Translation and Dissemination: There was a noted concern regarding the translation of WBG publications into local languages.

Future Role of the WBG

Stakeholders emphasized the need for the WBG to be more flexible, responsive, and aligned with Lao PDR's specific conditions.
Suggestions included enhancing local capacity, improving funding conditions, and better coordination with local and international stakeholders.

Communication and Outreach

Preferred Channels: Stakeholders preferred online and courier-based communication methods.
Message Recall: Stakeholders recalled key topics related to poverty reduction, infrastructure, and climate change when the WBG communicated.

Key Stakeholder Groups

Government Institution: High familiarity and trust, focused on education, infrastructure, and climate change.
Government Principal Respondent: Emphasized collaboration with local authorities and long-term project implications.
Bilateral/Multilateral Agency: Suggested more coordination and technical support.
Civil Society: Highlighted the need for greater transparency and debt sustainability.
Private Sector: Reported lower trust and suggested simplification of processes.
Media: Had lower trust and emphasized the need for more accessible communication.

Summary of Ratings

Familiarity with WBG: FY24 = 7.2; FY21 = 5.7
Trust in WBG: FY24 = 8.4; FY21 = 7.5
Effectiveness in Development: FY24 = 7.8; FY21 = 7.2
Knowledge Work Contribution: High ratings (mean 8.1), with concerns about translation and dissemination.