2024-11-10-世界银行-世界银行财年多米尼加共和国国家意见调查报告（英）_42页_903kb

FY 2024 Dominican Republic Country Opinion Survey Report Summary

Core Content

The FY 2024 Dominican Republic Country Opinion Survey Report provides an analysis of stakeholder perceptions of the World Bank Group (WBG) in the Dominican Republic. The survey aimed to understand how stakeholders view the WBG in terms of familiarity, trust, effectiveness, and the potential for future collaboration.

Main Objectives

• To assess stakeholders' familiarity with the WBG.
• To evaluate trust in the WBG's operations.
• To measure the WBG's effectiveness in development areas.
• To identify key development priorities.
• To explore the role of financial instruments and knowledge work.
• To analyze communication and outreach preferences.
• To understand message recall and its impact on perceptions.

Key Findings

Overall Context and Trust

• Respondents reported similar levels of familiarity with the WBG as in FY19, with a mean of 7.3.
• Collaboration with the WBG significantly increased familiarity (mean = 8.4) compared to non-collaborators (mean = 5.8).
• Government institutions and the private sector showed the highest levels of familiarity with the WBG.
• The WBG is among the most trusted institutions in the Dominican Republic, alongside the Central Bank and academia.
• Trust in the WBG has increased significantly, especially for the national government, Congress, and the Central Bank.

Key Performance Indicators (KPIs)

• KPIs for the WBG's influence on development policy, relevance, alignment with priorities, and effectiveness have significantly improved compared to FY19.
• Government institutions, bilateral/multilateral agencies, and the private sector gave the highest ratings for these indicators.
• Academia had significantly lower ratings.

Development Priorities

• Education and skills development remained the top priority.
• Environment/natural resource management and climate change became the second and third priorities in FY24.
• Stakeholders emphasized the need for greater collaboration with civil society and local governments.

Sectoral Support Effectiveness

• The WBG's work in public sector governance and macroeconomic stability received the highest effectiveness ratings.
• Perceptions of support in health, agriculture, and food security improved notably compared to FY19.

Collaboration and Engagement

• The WBG is increasingly seen as an open, responsive, accessible, and flexible partner.
• Civil society had the lowest ratings for collaboration with the WBG, particularly regarding staff accessibility.
• Stakeholders suggested increasing collaboration with local organizations, improving transparency, and involving civil society and academia more.

Financial Instruments and Knowledge Work

• Respondents agreed more that the WBG's financial instruments are effective and meet the needs of the Dominican Republic.
• Government institutions had the highest agreement that the WBG's financial instruments meet local needs (mean = 8.2), while academia had significantly lower agreement (mean = 5.9).
• 50% of respondents used the WBG's knowledge work, and those who did were generally satisfied with its quality and relevance.

Knowledge Work Impact

• The WBG's knowledge work is perceived as contributing significantly to development results.
• It is seen as bringing global expertise and increasing institutional capacity.
• However, some stakeholders, particularly in the private sector and media, expressed difficulty in locating the WBG's knowledge work.

Future Role of the World Bank Group

Suggestions for Increasing Effectiveness

Engagement

• Increase engagement with stakeholders, including local governments and civil society.
• Focus on sectors like health, tourism, agriculture, environment, security, and social protection.
• Create programs for young people to gain work experience.

Operational Effectiveness

• Support in structuring the APP Dominican Project.
• Greater flexibility in programming collaborative actions with the APP program.
• Continue with institutional strengthening activities.
• Conduct territorial consultations and engage more with civil society outside the capital.

Methodology and Sample

• Survey Period: February – May 2024
• Sample Size: 613 potential participants, with a 26% response rate (157 respondents).
• Demographics:
  • 85% from Greater Santo Domingo.
  • 57% currently collaborate with the WBG.
• Comparison with FY19:
  • FY19 had 153 participants (41% response rate).
  • 85% from Santo Domingo.
  • 30% collaborated with the WBG.

Conclusion

The survey highlights that the WBG is increasingly viewed as a trusted and effective partner in the Dominican Republic. Stakeholders emphasize the need for more alignment with local priorities, increased collaboration with civil society and local governments, and enhanced financial and knowledge support. The WBG's role in education, climate change, and institutional capacity building is particularly valued, with a clear call for better communication and accessibility.