如何在全球分销系统上有效地向旅行社营销(英)-18页_14mb
报告摘要
- Travel industry recovery post-pandemic sees increased global distribution system (GDS) usage, with higher demand from both leisure and corporate travel, surpassing pre-pandemic levels starting in spring 2022.
- A survey of over 1,000 travel agents from 60+ countries highlights shifts in traveler concerns: price remains top, health and safety followed by value, with sustainability gaining relevance amid pandemic changes.
- Door-to-door travel experiences are increasingly important, supported by agent and traveler interest, especially with the rise of "bleisure" travel combining business and leisure.
- GDS usage is rising globally, with agents logging in more frequently (e.g., 50-60% use it multiple times daily), and it grows faster than other channels like websites or apps.
- Regional variations exist: NORAM and EMEA show strong GDS growth, while APAC has the highest increase in usage, with Latin American agents adapting to multiple distribution methods.
- Rate parity is critical; 60% of agents avoid hotels without consistent GDS rates, and maintaining uniform prices across channels is key for competitiveness.
- Hotel content on GDS must be accurate and optimized, with agents prioritizing star-rating, photos, amenities, and nearby attractions; NORAM and LATAM agents rely most on hotel descriptions.
- Effective GDS advertising requires emphasizing price, location, and "free" or "complimentary" icons, with ads influencing 88% of agent behavior; regional banner preferences and keyword strategies vary.
- Destinations should advertise on GDSs to engage tourism professionals with resources and incentives, supporting the return of business travel and addressing new traveler segments.
- Actionable tips include: understanding audience preferences, enhancing GDS content, crafting targeted ads, monitoring data for optimization, and rebuilding agent relationships.
- Amadeus offers multi-GDS advertising tools, media solutions, and business intelligence like Agency360+ to help brands increase visibility, bookings, and sales through omni-channel strategies.
Summarized key findings include the importance of aligning marketing with evolving traveler and agent needs on GDS platforms for sustained growth.
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