2016年-世界发展银行全球_FY16_Georgia_Country_Opinion_Survey_Report_116页_3mb

报告摘要

FY 2016 Georgia Country Opinion Survey Report Summary

Core Content

The FY 2016 Georgia Country Opinion Survey Report, conducted by the World Bank Group's Public Opinion Research Group (PORG), aimed to assess how stakeholders in Georgia perceive the WBG's work. The survey targeted 308 stakeholders, including government officials, private sector representatives, NGOs, and others, with a 54% response rate (166 respondents). The results were compared to the FY 2013 survey, which had a 59% response rate (162 respondents), with data weighted to ensure comparability.

The report provides insights into Georgia's general development issues, overall attitudes toward the WBG, its sectoral effectiveness, knowledge and instruments, and the future role it should play in the country. It also evaluates the WBG's communication and outreach strategies.

Main Objectives

To understand stakeholder perceptions of the WBG in Georgia.
To explore general issues facing Georgia.
To assess overall attitudes toward the WBG.
To evaluate the WBG's effectiveness and results.
To identify the WBG's knowledge work and activities.
To examine the WBG's role in working with stakeholders.
To consider the WBG's future role in Georgia.
To analyze communication and information sharing practices.

Methodology

The survey was conducted from February to April 2016.
308 stakeholders were invited to participate.
166 stakeholders responded, resulting in a 54% response rate.
The survey included a mix of qualitative and quantitative questions.
Indicator questions were included for the WBG's annual Corporate Scorecard.
Data were weighted to match the stakeholder composition of the FY 2013 survey.
Stakeholder groups not present in both years were excluded from year comparisons.

Demographics of the Sample

Respondents were grouped into categories such as government offices, PMUs, financial sector, NGOs, and others.
The "Other" category included independent government institutions and the judiciary.
A few stakeholders from private foundations, youth groups, and faith-based groups were not included in the survey.
Stakeholder groups were combined for analysis purposes to increase sample size and representativeness.

General Issues Facing Georgia

Most stakeholders believed Georgia is headed in the right direction (84%).
The most important development priorities were identified as education, economic growth, and job creation/employment.
The greatest contributors to poverty reduction were economic growth (56%) and job creation/employment (43%).
The main drivers of "shared prosperity" were a growing middle class (52%) and consistent economic growth (38%).
The gap between the rich and the poor was seen as a very big problem by many respondents.
Global climate change was perceived as a very serious problem by all respondents.

Overall Attitudes Toward the World Bank Group

The WBG's overall effectiveness was rated on a scale from 1 to 10.
The mean effectiveness rating was 7.0 (weighted).
The mean rating for how much the WBG helps achieve development results was also provided.
Stakeholders rated the preparedness of WBG staff to help Georgia solve complex challenges.
The WBG was seen as an effective development partner in several areas, with ratings varying by stakeholder group.
The WBG's collaboration with stakeholders was also evaluated, with differences noted between collaborators and non-collaborators.

Key Drivers of Effectiveness

The highest Pearson Product-Moment correlations were found in the following areas:
- Social protection
- Law and justice
- Information and communications technology
These areas were identified as key drivers of overall WBG effectiveness and its ability to help achieve development results.

Sectoral Effectiveness

The report evaluated the WBG's effectiveness in various sectors, including:
- Social protection
- Economic growth
- Regulatory framework
- Private public partnerships
- Helping the poorest
Ratings of effectiveness varied significantly between FY 2016 and FY 2013, as well as between collaborators and non-collaborators.

How the World Bank Group Operates

The WBG's operations in Georgia were assessed, with a focus on its role as a development partner.
Stakeholders were asked to rate the WBG's effectiveness in various operational aspects.
The WBG's internal measuring and monitoring was evaluated for its ability to correct work in real time.

Knowledge and Instruments

Stakeholders were asked about their frequency of consulting the WBG's knowledge work and activities.
The technical quality of the WBG's knowledge work and activities was rated.
The contribution of the WBG's knowledge work and activities to development results was also assessed.
The most frequently used knowledge work and activities were reported by the Office of the President/Prime Minister and PMUs/consultants.

Financial Instruments

Stakeholders were asked whether the WBG's financial instruments (e.g., investment lending, policy loans, trust funds) met Georgia's needs.
The mean level of agreement indicated that these instruments were generally seen as meeting the needs of Georgia.

Future Role of the World Bank Group in Georgia

Stakeholders were asked what the WBG should do to increase its value in Georgia.
The top suggestions included:
- Improving the quality of experts related to Georgia's specific challenges (34%)
- Offering more innovative financial products (29%)
- Reducing the complexity of obtaining financing (27%)
The WBG should also collaborate more with:
- Private sector (48%)
- Local government (35%)
- NGOs (33%)
- Academia/think tanks/research institutes (26%)
The top sectors for resource focus were:
- Education (36%)
- Agriculture and rural development (28%)
- Social protection (27%)

Communication and Outreach

The primary source of information about economic and social development issues was the Internet (81%).
Stakeholders preferred receiving information through World Bank seminars/workshops/conferences (43%) and the World Bank website (42%).
There was a significant decrease in awareness of the WBG's Access to Information Policies compared to FY 2013.
All respondents had Internet access, and most used broadband or mobile data when visiting WBG websites.
The use of social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) was evaluated, though specific details were not included in the summary.

Key Findings

The WBG is generally seen as effective in Georgia, though there is room for improvement.
Stakeholder groups vary in their perception of the WBG's effectiveness and value.
The WBG's collaboration with local stakeholders and its financial instruments are viewed positively.
The WBG should focus more on education, agriculture, and social protection to maximize its impact.
The Internet is the primary source of information for development issues, and social media is a preferred channel for communication.
Awareness of the WBG's access to information policies has decreased over time.