2016年-世界发展银行全球_FY15_Croatia_Country_Opinion_Survey_Report_138页_3mb

报告摘要

FY16 Croatia Country Opinion Survey Report Summary

Core Content

The FY16 Croatia Country Opinion Survey Report is part of the World Bank Group (WBG) Country Opinion Survey Program. It provides insights into how stakeholders in Croatia perceive the WBG's work, focusing on its effectiveness, role in development, and the impact of its activities. The survey was conducted from June to September 2015, targeting 871 stakeholders across various sectors in Croatia. A total of 175 stakeholders participated, resulting in a 20% response rate.

The report includes data on the demographics of the sample, general issues facing Croatia, overall attitudes toward the WBG, sectoral importance and effectiveness, and the WBG's operations, knowledge, and instruments. It also compares results from FY12 to FY16, with data weighted to ensure more reliable comparisons.

Main Points

I. Objectives

To understand stakeholders' perceptions of the WBG's work in Croatia.
To explore general issues facing Croatia, overall attitudes toward the WBG, sectoral effectiveness, and the WBG's role in development.
To gather insights on the WBG's knowledge work and instruments, as well as its future role and communication strategies.

II. Methodology

Survey Period: June to September 2015.
Participants: 871 stakeholders from diverse sectors.
Response Rate: 20% (175 respondents).
Data Collection: Online platform via email invitation.
Comparison with FY12: Weighted data for more reliable year-to-year comparisons.
Indicator Questions: Standard questions included for the Corporate Scorecard.

III. Demographics of the Sample

Stakeholder Groups: Included government offices, ministries, local governments, NGOs, private sector, media, etc.
Combined Groups: President/Prime Minister and Minister offices were combined. Fewer respondents from Parliamentarian, local government, trade unions, judiciary, and youth groups were categorized as "Other".
Exposure to WBG Agencies: Most respondents engaged with IDA, IFC, or MIGA.
Familiarity with WBG: Weighted mean rating of 6.3 in FY16, slightly lower than FY12 (6.4).
Collaboration Status: 57% of respondents were collaborating with the WBG (FY16), similar to FY12 (56%).

IV. General Issues Facing Croatia

Direction of Country: FY16 respondents were less likely to think Croatia is headed in the right direction (27%) and more likely to think it is headed in the wrong direction (42%) compared to FY12 (38% and 22%, respectively).
Development Priorities: Identified as economic growth, job creation, education, and public sector reform.
Poverty Reduction: Respondents selected information and communications technology, environmental sustainability, and poverty reduction as key areas.
Shared Prosperity: Responses focused on economic growth and public sector reform.
Familiarity Correlation: Strong correlation between familiarity with the WBG and its perceived effectiveness and development impact.

V. Overall Attitudes toward the World Bank Group

Overall Effectiveness: FY16 mean rating of 6.6, similar to FY12 (6.4). Collaborators gave higher ratings (7.2) compared to non-collaborators (6.0).
Development Results: FY16 mean rating of 5.9, similar to FY12 (6.0). Collaborators gave higher ratings (6.5) compared to non-collaborators (5.1).
Staff Preparedness: FY16 mean rating of 7.4, similar to FY12 (7.0). Collaborators gave higher ratings (7.8) compared to non-collaborators (6.8).
Greatest Value: Financial resources and technical assistance were most valued by respondents.
Greatest Weakness: Perceived as being too bureaucratic, influenced by developed countries, and slow processes.
Stakeholder Group Differences: Independent government institutions and PMUs/Consultants had the highest ratings for effectiveness and importance of WBG involvement.

VI. Sectoral Importance and Effectiveness

Importance of WBG Involvement: Highest in information and communications technology, climate change, regulatory framework.
Effectiveness of WBG Support: Highest in trade and exports, private sector development, and health.
Key Drivers of Effectiveness: Trade and exports, private sector development, and health were found to be the most influential in shaping perceptions of the WBG's overall effectiveness.
Collaboration Impact: Collaborators rated the WBG's effectiveness significantly higher in most sectors, especially in law and justice, poverty reduction, and job creation/employment.

VII. How the World Bank Group Operates

Relevant Role in Development: FY16 mean rating of 6.1, higher than FY12 (5.5). Independent government institutions and other organizations had the highest levels of agreement.
Decision-Making: Most respondents believed the WBG's decisions were made at the headquarters level.
Prompt Fund Disbursement: PMUs/Consultants had the highest agreement, while media and financial sector had lower.
Real-Time Monitoring: Collaborators rated the WBG's real-time measuring and correction of work higher (6.8) than non-collaborators (5.4).
Risk Management Approach: Most respondents perceived the WBG as operating in a risk-aware manner.

VIII. World Bank Group's Knowledge and Instruments

Usage of Knowledge Work: PMUs/Consultants used WBG knowledge work most frequently (69% weekly/monthly), while media used it less (50% rarely/never).
Collaboration with WBG: Respondents who collaborated with the WBG had more positive views on the WBG's knowledge and instruments.

Key Information

The survey was conducted in FY16 with a 20% response rate.
The data was weighted for year-to-year comparisons.
Stakeholder groups varied in their perceptions of the WBG's effectiveness and importance.
Collaboration with the WBG significantly influenced perceptions of its effectiveness.
The WBG was seen as a relevant development partner, but with perceived weaknesses in bureaucracy and decision-making.
The WBG's work in trade and exports, private sector development, and health were key drivers of its overall effectiveness.
The report includes detailed breakdowns in Appendices for further analysis.

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