2015年-世界发展银行全球_FY15_Nicaragua_Country_Opinion_Survey_Report_170页_2mb

FY15 Nicaragua Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY15 Nicaragua Country Opinion Survey conducted by the World Bank Group's Public Opinion Research Group (PORG). The survey aimed to understand stakeholder perceptions of the World Bank Group (WBG) and to provide insights for informing the country team's strategy. A total of 131 stakeholders participated, achieving a 44% response rate.

Main Objectives

• To gain a better understanding of how stakeholders in Nicaragua perceive the WBG.
• To obtain systematic feedback on the following:
  • General environment in Nicaragua
  • Overall attitudes toward the WBG
  • Effectiveness and results of the WBG
  • Knowledge work and activities of the WBG
  • Working with the WBG
  • Future role of the WBG in Nicaragua
  • Communication and information sharing practices of the WBG

Methodology

The survey was conducted from November to December 2014, involving stakeholders from various sectors, including government, private sector, civil society, academia, media, and more. Responses were collected through face-to-face interviews, courier, mail, and email. The data were weighted to allow for comparisons with the FY12 survey (73% response rate, N=240). Indicator questions were used to assess the WBG's performance and will be aggregated for the annual Corporate Scorecard.

Key Findings

Demographics of the Sample

• Current Position: Stakeholders from ministries, PMUs, and consultants working on WBG projects were grouped together. Financial sector and private sector stakeholders were also combined. CSOs, media, and academia were grouped as "CSO."
• Gender: Male and female respondents had similar levels of interaction with the WBG. Both genders were unlikely to consider "gender equity" as a top development priority.
• Geographic Location: Responses were collected from various geographic areas across Nicaragua.
• Collaboration: Respondents who currently collaborate with the WBG were more familiar with and had more positive views of the institution compared to those who previously or never collaborated.
• Exposure to Agencies: Respondents engaged primarily with the World Bank, with fewer indicating involvement with both the World Bank and IFC.

Familiarity with the WBG and Other Organizations

• Familiarity with WBG: Respondents had a weighted mean familiarity rating of 6.9 in FY15, slightly higher than FY12 (6.5).
• Familiarity with Other Organizations: Respondents were more familiar with the Inter-American Development Bank (IDB) than with the Central American Bank for Economic Integration (CABEI) and Latin American Development Bank (LADB).

General Issues Facing Nicaragua

• Headed in the Right Direction: Most respondents believed Nicaragua is on the right track, with private sector and financial sector stakeholders being the most positive.
• Development Priorities: "Education" and "poverty reduction" were consistently identified as the top priorities. Academia and local governments were more likely to prioritize education.
• Poverty Reduction: "Education" was the most cited factor for reducing poverty, with local governments and CSOs having differing views.
• Shared Prosperity: "Consistent economic growth" was most favored by local governments, while "better opportunity for the poor in rural areas" was more favored by female respondents. "Better entrepreneurial opportunities" was more favored by male respondents.

Overall Attitudes Toward the WBG

• Effectiveness: FY15 respondents gave a higher effectiveness rating (7.2) compared to FY12 (6.5). Local governments had the highest ratings, while CSOs had the lowest.
• Staff Preparedness: Respondents who currently collaborate with the WBG rated the staff's preparedness higher (7.7) than those who previously or never collaborated.
• Capacity Building: "Project implementation" and "citizen engagement" were rated as the most important areas for capacity building. Female respondents gave higher ratings for these aspects compared to male respondents.
• Working with the WBG: Respondents generally agreed that the WBG is an effective development partner, with local governments having the most positive views.

Future Role of the WBG

• Respondents indicated that the WBG should continue to focus on "education" and consider "equality of opportunity" as a priority.
• The WBG's future role should emphasize effective communication, information sharing, and responsiveness to stakeholder needs.

Communication and Openness

• Respondents were asked about their preferred methods of receiving information from the WBG and their usage and evaluation of the WBG's websites.
• Awareness of the WBG's Access to Information policy was noted, with ratings on the institution's responsiveness, value of social media, and ease of navigation.

Conclusion

The survey highlights that the WBG is generally perceived as effective and relevant in Nicaragua, with local governments and current collaborators having the most positive views. While "education" remains a top priority, there is a growing recognition of the need for the WBG to address "equality of opportunity." The report underscores the importance of improving communication and information sharing to enhance stakeholder engagement and trust.