EBA欧洲银行-00.-Website-Corrigendum-No1_4页_187kb

Open Tender Procedure Corrigendum No. 1 Summary

Core Content

This document is a Corrigendum No. 1 to the European Banking Authority (EBA) Procurement Procedure: Website Services, published on 27th May 2016 (EBA/2016/02/COMM/SER/OP). It outlines the website transfer process from the present contractor to the future contractor, ensuring a smooth and uninterrupted service transition.

Main Responsibilities

Present Contractor Responsibilities

1. Prepare and Organize Transfer Activities:
   • Conduct planning and coordination based on the existing website infrastructure.
   • Ensure full knowledge transfer to the future contractor.
2. Package Software Components:
   • Transfer all software components via hard support (DVD, external HDD) or secure FTP.
3. Create Installation Manual:
   • Develop a clear and complete installation manual for the EBA website.
4. Package Supporting Documents:
   • Include all types of material such as analysis, design, development, testing, migration, hosting, and training.
   • Minimum required documents:
     • Analysis material: Requirements Analysis, Non Functional Requirements, Database Model, System Architecture Document, Site Map
     • Design material: Images & Illustrations, Screen Designs, Style Guide
     • Development material: Detailed Installation Manuals, Source Code, System Operation Manual, User Manual, Release Notes
     • Testing material: Test Strategy, Test Plan, Test Cases, Factory Acceptance Report
5. Provide Support:
   • Support the future contractor until the website services are fully operational.
   • Ideally organize and provide a training session for full knowledge transfer.
6. Domain Transfer:
   • Transfer domain names to the future contractor at the contract's entry into force.
   • Avoid downtime during the transfer.
7. Sign Off on Transfer:
   • Close the transfer activities by signing off on the "Services Transfer Acceptance".
8. Delete Content:
   • After successful transfer, delete all EBA website-related content from the present contractor's servers.

Future Contractor Responsibilities

1. Create New Infrastructure:
   • Set up new environments, servers, and systems in line with the current architecture.
2. Install and Configure Website:
   • Fully install and configure the EBA website on the production environment.
3. Ensure Operational Readiness:
   • Make sure the website is fully operational and functional.
4. Retain Domain Names:
   • Keep the current domain names held by the EBA and provide regulatory domain names.
5. Sign Off on Transfer:
   • Sign off on the "Services Transfer Acceptance" after the transfer is complete.

Key Milestones and Deadlines

The transition process is structured around several key milestones with specific deadlines:

Important Remarks

• Downtime Avoidance: The document emphasizes the importance of avoiding downtime during the transition by ensuring that domain names are transferred at the start of the new contract, and all activities are completed before the current contract ends.
• Timeline: The handover invitation is expected to start when the new contract comes into force, which the EBA anticipates by mid-June 2016.
• Completion Deadline: All transition activities must be finalized by the end of the current contract, which is 2/8/2016 + 2 weeks.

Deliverables

The present contractor must deliver the following:

• Handover Plan
• Handover Material (including training)
• Fully transferred software assets
• Fully transferred content of the repositories used during the contract
• Training Material

The future contractor must ensure the website is fully operational and take full responsibility for its management and maintenance.