EBA欧洲银行-02.-Website-Corrigendum-No2_6页_176kb

Open Tender Procedure Corrigendum No. 2 Summary

Core Content

This document is a Corrigendum No. 2 to the European Banking Authority (EBA) Procurement Procedure for Website Services, dated 30th May 2016. It aims to correct errors and replace the previous Corrigendum No. 1. The focus is on the website transfer process from the present contractor to the future contractor, ensuring a smooth and uninterrupted service transition.

Main Responsibilities

Present Contractor's Responsibilities

1. Prepare and organise transfer activities based on the existing website infrastructure, including:
   • Planning and coordination
   • Full knowledge transfer
2. Package and transfer software components to the future contractor via:
   • Physical media (DVD, external HDD)
   • Secured FTP connection
3. Create an installation manual that allows the future contractor to install, setup, and configure the EBA website on the production environment.
4. Package supporting documents including:
   • Analysis material: Requirements Analysis, Non Functional Requirements, Database Model, System Architecture Document, Site Map
   • Design material: Images & Illustrations, Screen Designs, Style Guide
   • Development material: Detailed Installation Manuals, Source Code, System Operation Manual, User Manual, Release Notes
   • Testing material: Test Strategy, Test Plan, Test Cases, Factory Acceptance Report
5. Provide support until the website services are fully operational, ideally through a training session.
6. Transfer domain names at the start of the new contract to avoid downtime.
7. Close transfer activities by signing off "Services Transfer Acceptance".
8. Delete all EBA website-related content from its servers after the successful transfer.

Future Contractor's Responsibilities

1. Create new infrastructure aligned with the current architecture.
2. Install and configure the EBA website on the production environment.
3. Gain full knowledge of the website and establish a dedicated team to operate it.
4. Retain current domain names and provide the regulatory domain name.
5. Sign off on "Services Transfer Acceptance" to confirm the transfer is complete.

Key Milestones and Deadlines

• T0 (Handover initiation date): The start of the transition process.
• T0 + 1 week: Handover Plan produced and agreed.
• T0 + 2 weeks:
  • Handover material (including training material) produced and delivered.
  • Software assets and repository content fully transferred.
• T0 + 3 weeks:
  • Knowledge transfer organised.
  • New infrastructure prepared and ready for installation.
• T0 + 7 weeks:
  • EBA website fully installed and configured.
  • Future contractor fully in charge.
  • "Services Transfer Acceptance" signed off by EBA, present contractor, and future contractor.

Important Remarks

• Downtime during the implementation must be less than 1 hour and carried out during the weekend to minimise disruption.
• The Handover invitation will begin when the new contract comes into force, which the EBA expects to occur by mid-June 2016.
• All transition activities must be completed by the end of the current contract deadline, which is 2/8/2016 + 2 weeks.

Summary of Key Objectives

• Ensure a seamless transfer of website services.
• Provide complete documentation and knowledge transfer to the future contractor.
• Maintain uninterrupted service during and after the transfer.
• Minimise downtime to less than 1 hour.
• Finalise all transition activities within the defined timeline.