2025年健康报告_31页_6mb

BT Health Report 2025 Summary

Core Content

The BT Health Report 2025 outlines the critical need for cyber resilience in the NHS to protect patient data and ensure uninterrupted care delivery. It highlights the increasing frequency and sophistication of cyber attacks targeting healthcare, emphasizing the importance of a cultural shift and strategic investment in technology and security.

Main Viewpoints

• Cyber Threats are Growing: The NHS is facing a surge in cyber attacks, which can have severe consequences for patient care, including disrupted services, delayed treatments, and compromised data.
• Public and Staff Concerns: Both the public and NHS staff are increasingly worried about the security of healthcare data and the potential for cyber incidents to impact care.
• Underinvestment in Cyber Security: The NHS currently invests only 5% of its IT budget in cyber security, significantly below the global average of 12%, making it more vulnerable to attacks.
• Legacy Systems are a Major Hurdle: Outdated systems hinder digital transformation and data sharing, contributing to frustration among staff and increased security risks.
• Training Gaps Exist: While 70% of NHS professionals have access to cyber security training, there are still significant gaps, especially in regular and role-specific training.
• Proactive Measures are Essential: The report stresses the importance of regular security audits, continuous testing, and prevention-focused strategies to build long-term resilience.

Key Information

Cyber Security Challenges in the NHS

• Ransomware Attacks: A recent ransomware attack on a private company disrupted services across seven London hospitals, underscoring the need for a holistic security approach.
• Data Isolation: 64% of NHS staff find patient data isolated and inoperable, which limits the effectiveness of digital tools.
• Staff Confidence: Only 36% of NHS staff believe current cyber security measures are sufficient to protect patient data.
• Communication Gaps: 57% of staff feel that the lack of regular audits and clear communication from management undermines confidence in the NHS's preparedness.

Public Perception

• Awareness and Anxiety: 60% of the UK public are concerned about cyber attacks disrupting NHS systems, with 57% worried about financial costs and 56% about the impact on care quality and waiting times.
• Trust in the NHS: Only 34% of NHS staff believe the NHS is well-equipped to deal with cyber attacks, indicating a need for improved preparedness and transparency.

Investment and Strategy

• Need for Increased Funding: There is a clear call for the NHS to treat cyber security as an essential part of its budget, not an optional extra.
• Recommendations: Suggestions include investing in software-defined networking, removing legacy systems, and centralising security management across trusts.
• Security Health Check: BT offers a security health check to assess the cyber resilience of NHS organisations, aligning with frameworks like the NCSC Cyber Assessment Framework (CAF).

Education and Training

• Training Importance: 55% of UK citizens believe the NHS should prioritise training for healthcare professionals.
• Current Training Levels: 70% of NHS professionals have access to cyber security training, though 60% of frontline staff report a lack of regular training.
• Interactive Training: The report recommends engaging, role-specific training with interactive elements like simulations to improve knowledge retention and response during high-stakes situations.

Conclusion

The report concludes that cyber resilience in the NHS is not just about protecting data, but about ensuring the safe and efficient delivery of care. It calls for a collaborative effort between the NHS, technology partners like BT, and the public to address these challenges. By combining investment, education, and proactive measures, the NHS can build a secure, resilient, and digitally enhanced healthcare system that safeguards both data and lives.

Call to Action

BT is positioned as a trusted partner in the NHS's digital transformation journey. The report encourages NHS organisations to contact BT for support in enhancing their cyber resilience through expert advice, security assessments, and tailored solutions.

Research Methodology

• NHS Staff Survey: 76 staff members from 59 NHS and Integrated Care System organisations were surveyed online between July 8th and September 16th, 2024.
• Public Survey: A YouGov survey of over 2,000 UK adults was conducted between July 5th and 8th, 2024, with the results weighted to be representative of all UK adults aged 18+.

About BT Healthcare

• Long-standing Partnership: BT has supported the NHS since 1948, with a focus on cyber resilience, connectivity, and digital innovation.
• Clinically Driven Solutions: BT's approach is led by its Clinical Advisory Board, ensuring that solutions are aligned with the needs of healthcare professionals and patients.

Research Partners

• Surveys in Public Sector: Provides insights and data to public and private sector partners, supporting informed decision-making.
• YouGov: A global research leader, offering accurate public opinion and behavioral insights through its large online panel.

Acknowledgements

• The report acknowledges the participants in the surveys and partners such as Surveys in Public Sector, YouGov, and Aspectus Group for their contributions to the research.