2017年-世界发展银行全球_FY_2017_Macedonia_Country_Opinion_Survey_Report_111页_3mb

FY 2017 Macedonia Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2017 Macedonia Country Opinion Survey (COS), conducted by the World Bank Group's Public Opinion Research Group (PORG). The survey aimed to understand how stakeholders in Macedonia perceive the World Bank Group's (WBG) work, effectiveness, and future role. It included responses from 206 stakeholders across various sectors, with a 52% response rate.

Main Objectives

• Assess stakeholder perceptions of the WBG's work in Macedonia.
• Evaluate the WBG's effectiveness and results.
• Explore the WBG's knowledge work and activities.
• Understand the role of the WBG in poverty reduction and development.
• Identify the WBG's greatest strengths and weaknesses.
• Analyze the WBG's future role and communication strategies.

Methodology

• The survey was conducted between November and December 2016.
• 398 stakeholders were invited, but 206 participated.
• Respondents completed an online questionnaire via Qualtrics.
• The data were weighted to ensure comparability with the FY 2014 survey.
• Indicator questions were used to aggregate data for the WBG's annual Corporate Scorecard.

Demographics of the Sample

• Respondents were categorized into stakeholder groups: Office of the President/Prime Minister/Minister, private sector, academia, NGOs, and others.
• The Office of the President/Prime Minister/Minister had the highest mean ratings for effectiveness.
• Private sector and academia had significantly lower mean ratings.
• Respondents from the "Other" category were excluded from the comparison.
• Stakeholders who collaborated with the WBG had higher mean ratings than non-collaborators.

General Issues Facing Macedonia

• Stakeholders were asked about the country's development priorities and challenges.
• The most important development priorities were identified as "job creation/employment," "economic growth," and "EU integration."
• Respondents believed that "economic growth" and "better employment opportunities for young people" were the main contributors to poverty reduction.
• The gap between the rich and poor was perceived as a significant issue.
• Global climate change was also considered a serious problem by most respondents.

Overall Attitudes toward the World Bank Group

• Respondents rated the WBG's overall effectiveness and its contribution to development results.
• The mean effectiveness rating was 6.4 (on a scale from 1 to 10).
• The WBG's greatest value was seen as providing "financial resources," "policy advice," and "mobilizing third party financial resources."
• The WBG's greatest weakness was identified as being "not adequately sensitive to political/social realities."
• Collaboration with the WBG correlated with higher effectiveness ratings.

Sectoral Effectiveness

• The WBG's effectiveness in different sectors was evaluated.
• Key drivers of overall effectiveness included job creation/employment and health.
• For achieving development results, the key drivers were urban development, economic growth, and health.
• The WBG was perceived as effective in promoting private public partnerships and helping the poorest in Macedonia.

How the World Bank Group Operates

• Stakeholders were asked about their perceptions of the WBG's operations in Macedonia.
• The WBG was seen as an effective development partner in terms of its work, with significant differences noted between FY 2017 and FY 2014.
• Collaboration with the WBG was linked to more positive perceptions.
• Respondents believed the WBG measures and corrects its work in real time.

World Bank Group's Knowledge and Instruments

• Stakeholders from the Office of the President/Prime Minister/Minister, PMUs, and academia used the WBG's knowledge work most frequently.
• The WBG was rated highly on meeting Macedonia's knowledge needs and providing technical quality support.
• Respondents believed the WBG's financial instruments met the country's needs.
• The WBG was perceived as effective in providing technical assistance and research.

The Future Role of the World Bank Group in Macedonia

• Stakeholders suggested that the WBG should offer more innovative financial products and reach out more to non-governmental groups.
• Collaboration with the private sector and local government was emphasized as essential for better development results.
• The WBG should focus its resources on sectors such as transport, economic growth, and health.
• Stakeholders recommended increasing the use of seminars, e-newsletters, and direct contact for information dissemination.

Communication and Outreach

• The primary sources of information about development issues were local television and local newspapers.
• Stakeholders preferred receiving information through seminars/workshops, e-newsletters, and direct contact.
• 97% of respondents had reliable Internet access.
• The WBG's website and social media channels were used by some respondents, though the extent of usage varied.

Key Information

• The survey included 26 indicator questions for the WBG's annual Corporate Scorecard.
• Data were weighted to ensure comparability with previous years.
• Collaboration with the WBG was associated with higher effectiveness ratings.
• Stakeholders emphasized the importance of the WBG's role in economic growth, job creation, and health.
• The WBG's communication strategies were seen as needing improvement to better reach non-governmental groups.
• The WBG's ability to meet the country's knowledge needs and provide technical assistance was highly rated.