2022-03-01-Ceridian-2021-2022高管调研_赢得新一轮人才争夺战_14页_22mb

报告摘要

Ceridian 2021-2022 Executive Survey Summary

1. Talent War and Employee Experience (EX)

The pandemic accelerated the "great resignation," making the competition for talent intensify.
Despite labor shortages and changing demographics, employers struggle to retain top performers.
A strong Employee Experience (EX) is directly linked to business success and superior financial performance.

2. Digital Transformation and Technology Adoption

Post-pandemic, organizations rapidly adopted digital tools to improve EX.
72% prioritized EX, but only 24% felt their companies were agile in addressing issues.
Key technologies adopted include HCM systems, HR cloud tools, AI-driven skills matching, and advanced analytics.
APAC region showed significant progress in digital maturity.

3. Current Challenges and Opportunities

Gaps: Employees expect better communication and flexibility, but organizations fall short in delivering personalized experiences.
Improvement Areas: Implementing continuous listening mechanisms, enhancing financial wellness tools, and improving career development opportunities.
Adoption Challenges: Integrating AI and automation, measuring EX effectiveness through regular surveys and key metrics.

4. Strategies for Enhancing EX

Mapping Employee Journeys: Identify moments where EX fails and design solutions.
Emphasizing Agility: Ensure technology adapts to evolving workplace needs, especially remote flexibility.
Enabling Personalization: Use analytics to tailor learning, benefits, and work arrangements to meet diverse employee needs.
Cross-Functional Teams: Brainstorm and implement improvements with HR, IT, and management.

5. Action Plan

Form a cross-functional team to assess EX in communication, agility, and personalization.
Conduct focus groups to understand employee experiences in various stages.
Evaluate current technology investments and explore integration opportunities.
Leverage HCM tools like Ceridian Dayforce for comprehensive EX management, including talent acquisition, performance tracking, and compliance.

6. Conclusion

Ceridian underscores the importance of investing in employee-friendly technology, flexible work structures, and continuous feedback mechanisms to stay competitive in the war for talent. The key lies in bridging the gap between employer strategies and employee expectations to build a sustainable workforce.

展开完整摘要