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Compliance Report Summary: KPMG Global Survey Insights

This summary analyzes the KPMG global survey on compliance, which involved 765 Chief Compliance Officers (CCOs) and highlighted key challenges, opportunities, and strategies for achieving higher compliance standards. The report underscores increasing regulatory scrutiny, technological advancements, and the need for workforce expansion.

Key Findings Overview

The survey reveals that compliance is under intense pressure from regulators, customers, and societal expectations. New regulations and data-related risks are top concerns, while cybersecurity and ESG compliance are critical areas for improvement. Technology, such as AI and automation, offers potential but requires investment. Overall, CCOs are prioritizing enhancements to meet evolving demands.

Global Compliance Challenges

• Regulatory Scrutiny: 84% of CCOs expect increased regulatory expectations and reviews in the next two years. Key sources of pressure include customers (68%), regulators (62%), and social policies (53%).
• Top Challenges: New regulations (34%) and data analysis (30%) are cited as the most pressing issues. Companies face risks from fraud, bribery, ESG themes, and supply chain issues.

Targeted Improvements

• Cybersecurity and Data Privacy: These are the top priorities for CCOs, with 36% focusing on cybersecurity and 35% on data privacy. Budget increases are expected, driven by rising risks.
• Other Focus Areas: Process automation (63%), health and safety, and anti-bribery measures are also key. 72% plan to hire more compliance staff to address skill shortages.

ESG Compliance

• Current Status: Only 12% of CCOs have fully implemented ESG plans; 41% are in planning or development stages.
• Challenges: Shortages in policy management and data tracking are noted. 61% plan to enhance monitoring and data controls in the next two years. Regions like China lead in implementation, while Australia lags.

Technological Influence

• Budget and Adoption: 70% of CCOs expect technology budgets to rise, with a focus on AI, automation, and data analysis for compliance.
• Automation Levels: Currently, only 23% use AI for advanced decision-making. US companies lead in ERP and data tools, but cloud and AI risks remain under-monitored.

Workforce Expansion

• Hiring Plans: Most CCOs (72%) plan to increase headcount, aiming to expand compliance teams by 5% or more. Skills gaps, especially in data, AI, and ESG, are major hurdles.
• Training and Culture: Emphasis on integrating compliance into employee training and performance metrics to foster accountability.

Key Recommendations from the Survey

CCOs should:

• Strengthen governance and board involvement.
• Leverage data analytics for risk monitoring.
• Invest in workforce development and cross-functional collaboration.
• Embed ESG compliance transparently to avoid "greenwashing."
• Adopt AI and automation to improve efficiency, while managing privacy and security risks.

The report highlights that compliance is no longer just a risk mitigation tool but a strategic imperative. Companies must integrate compliance into their overall governance to build trust and meet stakeholder demands effectively.