万国邮政联盟-2023全球邮政发展报告：中国进入top10（英）-2023.10-81页_3mb

Executive Summary

• Postal Sector Importance: The global postal sector is critical for connecting people, businesses, and governments, underpinning digital trade, logistics, and economic resilience.

• 2IPD Insights: The Integrated Index for Postal Development (2IPD) shows the global median postal development score increased in 2023, with strong economic rebound. High postal development correlates directly with economic resilience, with a potential 6.96% GDP reduction without postal infrastructure.

• Economic Viability: Traditional revenue streams like letter post are declining, while parcels and logistics are growing. Postal financial services remain stable. Diversification and service integration are crucial for sustainability.

• International Challenges: COVID-19, regulatory changes, and geopolitical conflicts disrupted international postal exchanges. Delivery times recovered but predictability lagged, eroding consumer trust.

• AI and Hyper-Collaboration: AI and hyper-collaboration are key to addressing disparities, optimizing operations, and fostering sustainable growth. These technologies underpin a more adaptive future, especially for underdeveloped regions.