亚开行-城市交通的安全通道_社区主导的方法（英）-2025.2_5页_684kb

NO. 335 ADB BRIEFS

FEBRUARY 2025

Key Points

1. Community-Led Approaches: Integrating community engagement activities (e.g., journey mapping, community council formation, focus groups) during the design phase ensures interventions address community needs holistically.
2. System-Wide Integration: Combining infrastructure upgrades, policy improvements, and public awareness campaigns using frameworks like Crime Prevention Through Environmental Design (CPTED) enhances safety and accessibility.
3. Gender and Disability Inclusivity: Addressing safety concerns for women and people with disabilities through accessible design, lighting, and dedicated support mechanisms.

Background

• Project: Improving Transport Services in Ger Areas, Ulaanbaatar, Mongolia.
• Goals: Enhance accessibility, safety, and quality of urban mobility, aligning with SDG 11.
• Methods:
  • Expert reviews based on community feedback.
  • Thematic workshops with stakeholders to align challenges with project design.

Challenges & Findings

Common Issues:

• Insufficient road safety infrastructure, pedestrian crossings, and enforcement.
• Gender-based harassment on public transport and inadequate lighting at stations.
• Poor accessibility for people with disabilities and lack of reliable schedules.

Key Findings:

1. Community Engagement: Early involvement reduces project delays and scope changes.
2. Integrated Solutions: Collaboration between transport, urban development, and law enforcement agencies is necessary.
3. Effective Feedback: Updating policies and feedback mechanisms ensures quality service delivery.

Approach & Recommendations

Recommendations:

1. Community Engagement Framework:

   • Establish community councils to prioritize needs and oversee design.
   • Use CPTED and journey mapping tools to align infrastructure with community feedback.

2. Coordination Mechanisms:

   • Create formal bodies for multi-agency collaboration.
   • Support capacity-building through grants and awareness campaigns.

3. Quality Indicators:

   • Develop metrics for service quality to address passenger safety and comfort.

4. Behavioral Change:

   • Train transport staff on etiquette and safety protocols, linked to infrastructure updates.

Conclusion

A system-wide, community-led approach, combining infrastructure, policy, and public awareness, is essential for achieving safe and equitable urban mobility. Collaboration across agencies and sustained community involvement are critical for long-term success.

Asian Development Bank (ADB)
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