深度-领英-职场学习报告：2021在新工作世界建立技能（英文）-2021.6-65页_3mb

LinkedIn Learning Workplace Learning Report Summary (2021)

Core Content

The LinkedIn Learning Workplace Learning Report 2021 provides a comprehensive overview of the evolving landscape of Learning and Development (L&D) in the context of the new world of work, shaped by the pandemic and digital transformation. It highlights the strategic importance of L&D, the shift in focus to online learning, and the critical role of skill development in fostering resilience, digital fluency, and inclusivity in the workplace.

Main Points and Key Information

1. L&D is a Strategic Priority

• L&D professionals are now seen as change makers and are focused on rebuilding and reshaping organizations.
• 64% of L&D pros globally agree that L&D has shifted from a “nice to have” to a “need to have” in 2021.
• L&D has secured a long-term elevated role in organizations, with 63% of L&D pros reporting they still have a seat at the C-suite table.

2. Budget Growth and Shift to Online Learning

• 33% of L&D pros expect their budgets to increase in 2021, returning to pre-pandemic levels.
• 73% of L&D pros expect to spend less on instructor-led training (ILT) and more on online learning.
• India leads in budget growth expectations, with over 66% of L&D pros expecting increases.

3. Key Focus Areas for L&D in 2021

• Upskilling and reskilling is the top priority, with a 15% increase in focus since June 2020.
• Leadership and management and virtual onboarding are also top priorities.
• Internal mobility has become a higher priority than before the pandemic, with 51% of L&D pros noting this shift.

4. Measuring Learning Impact

• Employee surveys are becoming a key tool for measuring the impact of learning, with an 11-point increase in usage.
• 43% of L&D pros in the UK use survey scores to measure learning effectiveness.
• Other metrics include qualitative feedback, course completion rates, and employee engagement.

5. Power Skills for the New World of Work

• Resilience, digital fluency, and creativity are identified as the most important power skills.
• L&D is playing a critical role in promoting diversity and inclusion (D&I), with 64% of L&D pros globally and 73% in North America reporting that D&I is a top priority for executives.

6. Learner Engagement in Hybrid Workplaces

• Gen Z learners are particularly focused on career growth, watching 50% more hours of learning content in 2020 than in 2019.
• Social learning features (e.g., Q&A, course shares, learning groups) significantly boost engagement, with learners using them watching 30x more content.
• Top 10 L&D tactics for driving engagement in hybrid workplaces include fostering a culture of learning, leveraging social features, and aligning with career development goals.

7. L&D Connect Community Insights

• The report highlights questions and insights from the L&D Connect community, including:
  • How L&D professionals can upskill themselves.
  • How to measure learning impact on the company bottom line.
  • Supporting digitally less literate workers in the post-COVID world.
  • Creating inclusive workplaces through learning.
  • Preparing less-skilled workers for future employment.

Summary of Trends and Recommendations

• Digital transformation is a top priority, with L&D professionals increasingly relying on online learning platforms.
• Manager engagement is crucial for driving skill development, with 49% of L&D pros working with managers to foster learning.
• Self-learning is encouraged, with L&D pros advised to upskill themselves to lead by example.
• Employee surveys and learner feedback are now central to evaluating the success of learning programs.

Conclusion

The 2021 Workplace Learning Report underscores the strategic importance of L&D in the modern workplace. It emphasizes the need for continuous learning, budget flexibility, and manager involvement to ensure employee growth, organizational resilience, and equitable work environments. With the rise of hybrid work models and the increasing demand for digital and soft skills, L&D professionals are uniquely positioned to drive innovation and impact in the evolving world of work.