2017医疗物联网研究报告（英文版）_27页_3mb

Summary of Accenture 2017 Internet of Health Things Survey

Core Content

The Internet of Health Things (IoHT) is rapidly transforming the healthcare industry by integrating physical and digital systems through connected devices. This integration is enabling better healthcare delivery, improved consumer experiences, and significant cost savings. The 2017 Accenture survey highlights the current state and future potential of IoHT adoption among healthcare providers and payers in the United States.

Main Points

• IoHT Potential: IoHT is already delivering tangible cost savings, but continuous investment is crucial to sustain growth in the digital economy.
• IoHT Impact: IoHT can improve healthcare resource utilization, informed decision-making, reduce inefficiencies, and empower health consumers.
• Market Growth: The IoT market is projected to reach $163 billion by 2020, with a CAGR of 38.1% from 2015 to 2020. Healthcare is expected to be the top IoT industry by 2020.
• IoHT Adoption: Healthcare organizations are investing in IoHT, with IT departments leading the charge (57%), followed by R&D (26%) and dedicated IoHT subsidiaries (10%).
• IoHT Budget Allocation: On average, 10% of annual IT budgets are allocated to IoHT solutions, increasing as IT budgets grow.

Key Areas of IoHT Investment

1. Remote Patient Monitoring (RPM)

• Investment Trends:
  • Providers: 43% invest in RPM today, expected to rise to 56% by 2017.
  • Payers: 69% invest in RPM today, expected to decline to 48% by 2017.
• Focus Areas: RPM is primarily focused on cardiac conditions (including congestive heart failure), mental health, diabetes, obesity, and chronic respiratory conditions.
• Value Drivers:
  • Operational/Administrative Cost Savings
  • Medical Cost Savings
  • Consumer Attraction/Retention
• Consumer Satisfaction: Both providers and payers identify patient/member satisfaction as a key driver for RPM adoption, influenced by HCAHPS scores, Medicare reimbursement changes, and the shift to pay-for-performance models.

2. Wellness and Prevention

• Wearable Devices: Both providers and payers recognize the importance of wearables in wellness and prevention IoT solutions.
• Incentives: 79% of providers and 95% of payers offer incentives to encourage the use of these devices.
• Business Drivers:
  • Patient Satisfaction Survey Scores
  • Need to Increase Member Satisfaction
  • Demonstration of ROI
  • Brand Value and Innovation
  • HEDIS Scores and Medication Adherence

3. Operations

• Focus Areas:
  • Providers: Focus on inventory management and patient experience.
  • Payers: Focus on member acquisition, administrative cost savings, and member service improvements.
• Value Drivers:
  • Operational Efficiency
  • Improved Communication and Collaboration
  • Better Patient/Member Experience
  • Brand Awareness
  • Compliance and Workflow Efficiency

Key Challenges

• Barriers to Adoption:
  • Privacy Concerns
  • Security Issues
  • Legacy Systems
  • Technology Immaturity
  • Lack of Budget
• Equal Impact: Privacy and security concerns are seen as the top barriers, but they are not significantly more impactful than others.

Recommendations

1. Invest Now: Actively invest in IoHT to capture the opportunity and avoid being outpaced by non-traditional players.
2. Measure Success: Continuously measure and build on the successes of IoHT programs to scale and improve business outcomes.
3. Consumer-Centric Approach: Prioritize IoT solutions that enhance consumer experiences and improve health outcomes.
4. Form Nimble Partnerships: Collaborate with technology and innovation partners to test and learn, and with strategy and change management partners to integrate new technologies smoothly.

Definitions

• Remote Patient Monitoring (RPM): Uses wearables, mobile, and connected devices to manage health conditions outside of a facility.
• Connected Wellness and Prevention: Involves sharing connected health devices to capture biometric data and using incentives to promote healthy behaviors.
• Operations at a Health Facility: Enhanced through networked sensors and technologies to improve staff productivity and patient experience.
• Operations at a Health Plan: Improved via modern technologies to support efficient operations, new business models, and member enrollment.

Methodology

• Survey Scope: Conducted by Accenture in 2016, with 77 healthcare providers and 77 healthcare payers in the U.S.
• Participation Criteria: Organizations with annual revenues over $50 million, including C-suite executives (mainly CEOs and CIOs).
• Confidence Level: The survey has a margin of error of ±8 percentage points at the 95% confidence level.
• Conducted By: McGuire Research.

Contact Information

• Brian P. Kalis: brian.p.kalis@accenture.com
• Ronan Wisdom: ronan.wisdom@accenture.com
• Contributors:
  • Kathy M. Andrews: kathy.m.andrews@accenture.com
  • Peggy Hsii: peggy.hsiji@accenture.com
  • Alyssa Porritt: alyssa.r.porritt@accenture.com

About Accenture

Accenture is a global professional services company, offering services in strategy, consulting, digital, technology, and operations. With a presence in over 120 countries and 384,000 employees, it helps clients improve performance and create sustainable value.

About Insight Driven Health

Accenture Insight Driven Health focuses on delivering more effective, efficient, and affordable healthcare through innovative technologies, business insights, and real-world experience. It supports healthcare providers and payers in using knowledge to transform their operations and services.