2017医疗物联网研究报告（英文版）_25页_3mb

Summary of Accenture 2017 Internet of Health Things (IoHT) Survey

Core Content

The Internet of Health Things (IoHT) is a transformative force in the healthcare industry, integrating the physical and digital worlds through network-connected devices. It enables the collection and analysis of patient-generated health data, offering opportunities for cost savings, improved consumer experience, and enhanced operational efficiency. The survey highlights that IoHT is already delivering tangible benefits, but continuous investment is necessary to fully realize its potential.

Main Points

• IoHT is already delivering cost savings and is expected to be the top IoT industry in the next five years.
• Healthcare executives recognize the disruptive potential of IoHT, but leadership often lacks understanding of its full implications.
• Investments in IoHT are not limited to IT departments; R&D and dedicated business units are also involved.
• On average, 10% of IT budgets are allocated to IoT solutions, with the percentage increasing as budgets grow.
• Remote Patient Monitoring (RPM) is a key area of IoHT investment, with cardiac conditions being the most common focus, though mental health is gaining attention.
• Consumer satisfaction is a critical driver for IoHT adoption, with both providers and payers prioritizing it.
• Wearables are a central component of wellness and prevention IoT solutions, with incentives being a common strategy to encourage usage.
• Operations IoT is used to improve inventory management and consumer experience, with both providers and payers reporting benefits.

Key Information

IoHT Value Areas

IoHT delivers value in three main areas:

1. Remote Patient Monitoring (RPM)

   • Providers are investing in RPM, with 43% currently doing so and expected to increase to 56% by 2017.
   • Payers are leading in RPM with 69% investment, expected to decrease to 48% by 2017.
   • RPM is primarily used for cardiac conditions, but mental health is becoming a priority.
   • RPM drives operational/administrative cost savings, medical cost savings, and consumer attraction/retention.

2. Wellness and Prevention

   • Wearables are a key component, with 91% of providers and 95% of payers incorporating them.
   • Incentives are used to encourage patient use, with 79% of providers and 95% of payers offering them.
   • Consumer satisfaction and HCAHPS scores are significant drivers for both groups.

3. Operations

   • Providers focus on inventory management and patient experience, with 67% prioritizing patient experience.
   • Payers focus on member services and administrative cost savings, with 74% expecting better member service from IoT.
   • Operations IoT improves efficiency, staff communication, brand awareness, and patient/member experience.

Barriers to Adoption

• Privacy concerns and legacy systems are the top two barriers.
• Security, technology immaturity, and lack of budget are also significant challenges.
• Lack of skilled workers and interoperability issues are additional concerns.

Four Takeaways

1. The Time is Now: Inaction risks losing ground to non-traditional players. Immediate investment is necessary.
2. Measure and Build on Successes: Continuous investment is required to understand where programs are successful and to scale effectively.
3. Put Consumers First: IoT solutions should focus on improving consumer experience and health outcomes.
4. Form Nimble Partnerships: Collaborating with technology and strategy partners can accelerate IoT integration and adoption.

Conclusion

The Internet of Health Things is poised to revolutionize healthcare delivery, offering significant benefits in cost reduction, consumer engagement, and operational efficiency. While challenges exist, the survey underscores the importance of immediate and sustained investment, consumer-centric approaches, and strategic partnerships to fully harness the potential of IoHT.