2023-02-14-牛津经济研究院-创新指数_你准备好从生存转向增长了吗_（英）_17页_4mb
报告摘要
- Executive Summary: Post-pandemic, organizations are shifting from survival to growth. Despite challenges like inflation and geopolitics, companies are rebuilding innovation potential, enhancing workforce and consumer resilience.
- Meet the Leaders: Executives focused on four key areas: reimaging digital experiences, transforming the workforce, building business resilience, and creating data-driven enterprises. Leaders show higher profitability and customer satisfaction.
- Cultivating Speed and Engagement: Leaders prioritize speed and technology to meet evolving customer needs. They invest in AI/ML tools, reskilling, and infrastructure modernization to enhance customer and employee experiences.
- Fostering a Winning Workforce: With labor competition intensifying, organizations focus on employee engagement, flexible work options, and leadership development. Leaders excel in workplace communication and culture.
- Powering Innovation Through Resiliency: Reskilling and new technologies drive resilience amid market challenges. Leaders focus on disruptive innovation and view strategic partnerships as key for success.
- Nurturing Data and Digital Insights: Data governance gaps hinder some organizations, while leaders prioritize top-tier experiences and analytics. The unwillingness to share data is the top challenge in data usage.
- The Rise of the Digital Enterprise: Public cloud and mobile applications are growing; AI and machine learning are expected to have a positive impact on innovation and operations.
- The Quest for Outperforming Insights: Leaders recognize the value of effective data management to inform decision-making and achieve business outcomes.
- What's Next?: Leaders should focus on enhancing employee purpose, confidence in data, reducing technology complexity, and engaging customers to drive growth and innovation.
- About the Innovation Index: This study examines the progress toward digital transformation across 16 industries, revealing trends in technology adoption, workforce strategies, and customer experiences.
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