益普索-人工智能：不惧怕人工智能在工作中的革命（英文版）-2018.6-43页-3mb

Summary of the AI Survey Report (June 2018)

Core Content

This report presents the findings of a survey conducted in June 2018, focusing on public perceptions and usage of artificial intelligence (AI) in the workplace. It includes data from 7,077 individuals aged 18 and over in the active population across seven countries: France, Germany, Spain, United Kingdom, United States, Canada, and China. The survey used an online method and ensured representative samples through quota sampling based on gender, age, occupation, region, and market size.

Main Findings

Feelings About AI

• Mixed reactions: Respondents have mixed feelings about AI, with curiosity and concern being the most common.
• High enthusiasm in China: Enthusiasm for AI is especially high in China, with 62% expressing positive feelings, compared to 54% in France.
• Concern in Europe: Concern is more prevalent in European countries, with France having the highest concern at 54%.

Current Use of AI Tools

• One in five workers use AI-enabled tools in their workplace.
• China, the US, and Canada have the highest usage rates, with 31%, 26%, and 24% respectively indicating that AI tools are already in use.
• Demographic differences are minimal: The use of AI tools is not significantly different across gender, age, and occupation groups.

Impact of AI on Work

• Positive impact for AI users: A large majority of employees who use AI tools (75%) believe they have a positive impact on their work, especially in terms of effectiveness, results, and professional development.
• High expectations in North America and China: Employees in North America and China expect more positive consequences of AI development over the next five years, with China showing the highest expectations.
• Concerns in Europe: European employees, especially in France, express more concern about AI's impact on job security, employability, and well-being.

Perceived Risks of AI

• Major risks include: increased control and surveillance, job losses, dehumanization of work, and ethical issues related to personal data.
• China has the highest concern: Concerns about AI's negative consequences are highest in China, with 84% perceiving a risk of increased control and surveillance.
• AI users perceive more risks: AI users are more likely to see AI as a source of risk than non-users.

AI and Inequality

• AI users expect increased inequality: AI users believe that AI development will increase inequalities between highly educated and uneducated individuals, as well as between people from privileged and underprivileged backgrounds.
• China sees the least decrease in inequality: In China, only 13% of respondents believe AI will reduce inequalities, compared to 22% in other countries.
• Differences in perception: Countries differ in their views on AI's impact on inequalities, with China and Spain being the most aware of its strategic importance.

Strategic Importance of AI

• Most organizations do not view AI as strategic: Only 15% of respondents believe AI is of strategic importance for their workplace.
• China and Spain are exceptions: In China and Spain, AI is seen as a strategic issue, with 85% and 55% respectively indicating its importance.
• AI usage correlates with strategic awareness: Employees in organizations that already use AI are more aware of its strategic value.

Key Information

• Survey Method: Online interviews with a representative sample of the active population in each surveyed country.
• Sample Size: 1,000+ respondents per country, totaling 7,077.
• AI Usage: AI is currently used in 22% of workplaces, with China, the US, and Canada leading in adoption.
• Positive and Negative Perceptions: Positive perceptions are highest in North America and China, while European countries, particularly France, show more concern.
• Impact on Work: AI is generally seen as beneficial for work efficiency, quality, and innovation, but there are concerns about job security, control, and inequality.
• Inequality Perceptions: AI is expected to increase inequalities, especially in China, and is seen as a strategic issue in China and Spain.

Conclusion

The survey highlights a global divide in perceptions of AI's impact on the workplace. While there is enthusiasm and recognition of AI's benefits in North America and China, European countries express more concern about its potential negative consequences. AI users generally see more benefits than risks, but still worry about its effects on inequality and job security. The strategic importance of AI is most recognized in China and Spain, indicating a need for greater awareness and planning in other regions.