Capgemini-在消费品和零售业建立弹性和高效的供应链（英）-2023-64页_7mb

Summary of the Report on Building Resilient and Efficient Supply Chains in the Consumer Products and Retail Industry

Key Findings

• Supply Chain Diversification and Regionalization: Almost 79% of surveyed organizations actively diversify their supplier base and regionalize/localize sourcing to enhance resilience against global risks, geopolitical tensions, and logistical disruptions. Nearshoring and friend-shoring are increasing, with North America leading due to trade agreements like USMCA and economic shifts post-pandemic.

• Cost Efficiencies: Cost optimization is a renewed priority, with 82% of organizations believing supply chain changes are essential. Economic pressures, such as inflation and input costs, drive a focus on automation, process improvements, and top-line growth through strategies like SKU reduction and demand shaping.

• Digitalization and Technology: Despite reduced focus during the pandemic, 58% of organizations plan to increase supply chain investments in the next 12–18 months, with a renewed emphasis on digitalization (AI, automation, cloud computing). Digital tools improve planning, fulfillment, and collaboration, offering cost savings and revenue opportunities.

• Holiday Season Preparedness: Organizations face high risks of stockouts (42%), late deliveries (38%), and labor shortages (35%) during holidays. Strategies like inventory optimization, localized supply networks, and micro-fulfillment centers are recommended to address demand spikes and ensure readiness.

• Sustainability: Sustainability efforts are increasing, but investment has slightly decreased from 2020 levels. Initiatives include reducing scope 3 emissions through end-to-end traceability, sustainable sourcing, and circular economy practices. Regulatory pressures (e.g., EU Carbon Border Adjustment Mechanism) and consumer preferences drive adoption, though a perception gap exists between organizational beliefs and consumer willingness to pay for sustainable products.

Recommendations

• Balance Cost, Resilience, and Sustainability: Use data analytics for intelligent planning and fulfillment; enhance collaboration for visibility and transparency; and automate non-core processes to improve efficiency and margins.

• Sourcing Strategy: Elevate sourcing to a strategic priority by diversifying suppliers, nearshoring, and reformulating products for sustainability to build resilience.

• Holiday and Inventory Readiness: Optimize inventory through demand sensing and data sharing; localize supply networks for faster response; and consider alternative fulfillment options like micro-fulfillment centers.

• Technology Adoption: Increase focus on digitalization, automation, and green energy to reduce emissions and costs, while supporting circular economy goals.

Overall, supply chains must adapt to volatile markets by integrating technology, optimizing operations, and fostering sustainable partnerships to achieve profitable growth.