2023-06-04-Gartner-2023_Gartner_CFO_Finance_Executive_Conference_Highlights_14页_494kb

Gartner CFO & Finance Executive Conference Highlights Summary

Overview

• Current Challenges: CFOs face slowing growth, high inflation, talent shortages, and supply chain issues, driving volatility.
• Key Theme: Focus on driving profitable growth, leading finance transformation, and building a digital, predictive finance function.

Key Action Areas for Finance Leaders

1. Digital Leadership & AI Adoption

   • Action: Utilize AI to unlock value from finance data and processes, accelerate AI programs by building "citizen data scientist" capabilities, and shift hiring toward AI-related talent.
   • Prediction: By 2026, finance productivity will double for organizations with 3+ years of AI skills.

2. Finance Talent Development

   • Action: Reduce reliance on traditional finance hires (<50%), prioritize AI/data talent, and upskill existing teams.
   • Tool: Use Gartner resources (e.g., Future-Forward Talent Guide) to build a future-ready team.

3. Digital Finance & Shared Services

   • Action: Define a clear three-year roadmap for digital shared services (SSOs), measure outcomes, and restructure technology to enhance efficiency.
   • Goal: By 2025, more judgment-based, analytical tasks will shift to shared services.

4. Decision-Making & Data Storytelling

   • Action: Incorporate graph analytics, decision maps, and compelling data stories to improve stakeholder communication and decision-making.

5. Change Management & Employee Well-being

   • Action: Address change fatigue by tracking employee mental energy, fostering peer support, and integrating change fatigue into transformation plans.

6. Finance Business Partner (FBP) Evolution

   • Action: Redefine FBP roles toward strategic profiles (e.g., decision expert, co-pilot) through incremental changes and customer feedback.

7. Process Excellence & Technology

   • Action: Map processes, identify excellence goals, and leverage technologies like RPA, process mining, and integrated finance apps for optimization.

8. Transformation Team & Governance

   • Action: Build a dedicated transformation team with cross-functional expertise, establish a governance framework, and manage interdependencies across initiatives.

9. Autonomous Finance

   • Action: Prioritize AI investments, build governance frameworks, and define clear functional support models to enable real-time insights and effortless compliance.

Additional Resources

• Leverage Gartner tools (e.g., Digital Finance Score, Strategic Roadmap Templates).
• Attend on-demand sessions and webinars for deeper insights into finance transformation.

Summary: The conference emphasizes a strategic, technology-driven approach to finance, urging CFOs to focus on predictive capabilities, AI, and talent evolution to navigate economic volatility and achieve sustainable growth.