Udemy-2021年职场学习趋势报告（英文）-2021.1-41页_3mb

报告摘要

2021 Workplace Learning Trends Report Summary

Core Content

This report outlines the evolving landscape of workplace learning in 2021, emphasizing the need for organizations to adapt to a rapidly changing work environment. It highlights key trends, challenges, and actionable strategies for fostering a learning culture that supports employee growth, innovation, and business success.

Main Trends

Trend 1: Self-Mastery as a Valued Skill

Focus: Mental health and productivity skills.
Key Skills: Anxiety management, resilience, stress management, meditation, mindfulness, time management, motivation, focus mastery, self-discipline, and goal achievement.
Growth: These skills saw significant increases in demand, with anxiety management growing by 3,967% and mindfulness by 784%.
Impact: Employees are increasingly prioritizing self-mastery to navigate uncertainty. The Government & Nonprofit sector showed a 8,660% increase in mindfulness course consumption, while the Healthcare industry saw a 5,408% increase in stress management.

Trend 2: Remote Work Makes Collaboration a Priority

Focus: Effective communication and cross-functional collaboration.
Key Skills: Listening, business communication, business writing, business etiquette, conflict management, and interpersonal feedback.
Growth: Listening skills grew by 1,650%, and business communication by 1,585%.
Impact: Organizations are recognizing the importance of collaboration skills in a remote-first environment. The Software & Technology industry saw a 3,201% increase in listening skills, and the Retail industry a 2,042% increase in business etiquette.

Trend 3: Data Literacy is the New Computer Literacy

Focus: Business intelligence and data analysis skills.
Key Skills: Data analysis, data manipulation, data visualization, and business intelligence.
Growth: Business intelligence course consumption increased by 1,411%, with the Government & Nonprofit sector seeing a 1,694% increase.
Impact: Data skills are becoming essential across all departments, not just for data scientists. Tools like Qlik Sense and TensorFlow saw substantial growth in consumption, with TensorFlow increasing by 1,599% in the Software & Technology industry.

Trend 4: Automation Skills Enable Data Scientists to Focus on Strategy

Focus: Automation and machine learning tools.
Key Skills: Data warehouse, data modeling, and machine learning automation.
Growth: Data warehouse increased by 1,488%, and TensorFlow by 1,599% in the Software & Technology industry.
Impact: Automation helps reduce the time spent on repetitive tasks, allowing data scientists to focus on strategic problem-solving. Continuous integration and DevOps skills also saw significant growth, especially in the Retail and Manufacturing industries.

Trend 5: Hybrid Tech Roles Replace Traditional Silos

Focus: Cross-disciplinary expertise and agile practices.
Key Skills: DevOps, cloud computing, and software development lifecycle skills.
Growth: DevOps skills increased by 370%, and Google Cloud courses by 1,189% in the Manufacturing industry.
Impact: Employees are expected to have a broader skill set, enabling better understanding and decision-making. Hybrid roles are becoming the norm, especially in IT and software development.

Trend 6: Cybersecurity Training Gains Urgency

Focus: Cybersecurity awareness and protection.
Key Skills: Information security, network security, wireless security, web security, and ethical hacking.
Growth: Ethical hacking grew by 5,598% in the Media industry, and cybersecurity courses by 6,343% in the Consumer Goods and Services industry.
Impact: With remote work becoming the norm, cybersecurity training is essential for protecting data and reputation. Many organizations lack proper training, making it a critical area for improvement.

Key Insights

Upskilling is now a business imperative due to the skills gap and the need to adapt to the "new normal."
Only 57% of employees are satisfied with their organization's L&D programs, with time and budget constraints being the top obstacles.
Learning agility and a culture of continuous learning are crucial for navigating change and driving innovation.
Mental health and productivity skills are in high demand, especially in sectors like Government & Nonprofit and Healthcare.
Collaboration and communication skills are increasingly important as remote work becomes more prevalent.
Data literacy is becoming a universal requirement, with non-technical roles now engaging in data-related learning.
Automation and hybrid roles are reshaping the tech landscape, enabling more strategic and flexible work environments.
Cybersecurity is no longer a niche concern but a core competency for all employees, especially in a remote setting.

Take Action Recommendations

Evaluate your learning culture using tools like the Learning Culture Evaluation Workbook to identify areas for improvement.
Promote learning effectively by encouraging leaders to share experiences, integrating learning into performance reviews, and holding postmortems.
Put learning into the flow of work by setting aside dedicated learning time and providing access to online learning platforms.
Build specialized data science learning paths that align with business outcomes and include mentorship and social learning opportunities.
Foster hybrid roles by encouraging cross-disciplinary expertise and investing in DevOps and cloud computing training.
Prioritize cybersecurity training for all employees, especially in remote work environments, and implement tools like single sign-on and multifactor authentication.

Conclusion

The 2021 Workplace Learning Trends Report underscores the critical role of learning in adapting to the evolving work environment. Organizations that invest in upskilling, collaboration, data literacy, automation, and cybersecurity will be better positioned to thrive in the future of work. The report also emphasizes that learning should be a strategic priority, not just a peripheral activity, to drive innovation, reduce attrition costs, and support a resilient, agile workforce.

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