全球企业生成式AI应用现状调研报告（英）-德勤-2024.1-34页_15mb

报告摘要

Summary of Deloitte's State of Generative AI in the Enterprise Report

Introduction: The report highlights generative AI as a transformative technology with widespread adoption potential, based on a survey of 2,835 business and technology leaders. It aims to track adoption trends and provide actionable insights.
Key Findings:
- Leaders exhibit high excitement (62%) and expect transformative impacts within three years (79%), though uncertainty exists.
- Expertise confidence is strong (44% report high or very high expertise), but this may be overstated due to rapid technological changes.
- Organizations with high expertise feel more positive about AI but also face increased pressure and perceive it as a threat.
- Current efforts focus on efficiency and cost reduction (56% for productivity and 35% for costs), with less emphasis on innovation.
- Most organizations rely on off-the-shelf solutions (e.g., productivity apps), limiting customization.
- Preparedness is lacking in talent, governance, and risk management, with only 34-40% reporting high preparation.
Societal and Governance Concerns: Leaders see significant societal impacts (e.g., economic inequality), calling for more global regulation and collaboration (78% support regulation).
Forward-Looking Advice:
- Emphasize scaling and reinvestment to achieve longer-term value.
- Balance buying and building AI solutions based on organizational goals.
- Address ethical considerations and human-AI collaboration.
- Focus on talent development and workforce reskilling to mitigate adoption barriers.
- Advocate for proactive risk management and regulatory alignment.