联想：2024年全球首席信息官报告_11页_15mb

报告摘要

Lenovo Global CIO Report 2024 Summary

Core Content

The Lenovo Global CIO Report 2024 highlights the growing importance of Artificial Intelligence (AI) in the corporate IT landscape. It emphasizes the challenges and opportunities that CIOs face as they navigate the integration of AI into their organizations. The report is based on a survey of 750 CIOs across 10 global markets, including Brazil, China, France, Germany, Hong Kong, India, Japan, Singapore, the United Kingdom, and the United States.

Main Points

1. AI and Security as Top Priorities

AI is now the most urgent priority for CIOs, alongside security.
Only 39% of CIOs feel their security infrastructure is "AI-ready".
An even smaller number (24%) believe their corporate policy on operational and ethical use of AI is "AI-ready".
CIOs are under pressure to scale AI and demonstrate ROI as IT is increasingly evaluated on business outcomes.

2. The Role of Human Capital

89% of CIOs believe that the role of human capital will become even more important as AI scales.
Despite this, 90% of CIOs report that they currently have the talent needed to scale AI, but there are concerns about budget constraints.

3. AI's Impact on Business

AI is expected to deliver value primarily through productivity gains and increased competitiveness, not cost reduction.
83% of CIOs expect productivity gains from AI.
77% expect increased competitiveness through AI.
57% expect enhanced business practices through AI.

4. ROI Challenges

61% of CIOs find it very/extremely challenging to demonstrate ROI with AI investments.
Many CIOs do not expect positive ROI for at least the next two to three years.

5. AI Adoption and Resource Reallocation

Nearly half (48%) of CIOs report that AI adoption is leading to the de-prioritization of cloud and digital transformation.
AI exploration and adoption are pulling resources and attention from other key IT areas like cloud adoption, sustainability, and employee compensation.

6. Third-Party AI Tools

81% of CIOs are using third-party AI tools or a mix of third-party and proprietary AI.
The top barriers to AI adoption include:
- Speed (37%)
- Security (37%)
- Unseen biases (30%)
- IP concerns (26%)
- Poor data quality (26%)

Key Areas of Uncertainty

1. People

CIOs recognize the importance of human capital in AI scaling.
Despite having the necessary talent, they are concerned about budget constraints and the increasing demand for skilled personnel.

2. Responsibility

92% of CIOs believe that with more powerful technologies, organizations have a greater responsibility to explain and be transparent about their AI usage.
CIOs are seen as key players in ensuring ethical use and defining responsible AI practices.

3. Money

96% of CIOs expect to increase AI investments over the coming year.
However, only 20% expect overall IT budgets to grow more than 10%.
AI is diverting resources from other IT areas, such as cloud adoption, sustainability, and employee compensation.

AI and Sustainability

Sustainability remains a major component of the CIO’s role, with 83% including sustainability metrics in IT performance evaluations.
While CIOs are concerned about the environmental impact of AI scaling, 57% believe AI will help meet sustainability goals.
Only 22% think AI scaling will hinder sustainability efforts.

Lenovo's Role in AI Adoption

Lenovo's Solutions and Services Group is helping organizations diagnose AI-readiness and develop cohesive deployment strategies.
They offer smart solutions for cyber-resiliency, sustainability, and productivity.
Professional Services for AI support businesses in making smarter and more measurable AI investments.

About Lenovo

Lenovo is a global technology company with $62 billion revenue, ranked #217 in the Fortune Global 500.
It employs 77,000 people worldwide and serves millions of customers in 180 markets.
Lenovo is focused on Smarter Technology for All, expanding into New IT areas such as client, edge, cloud, network, and intelligence.

Methodology

The report is based on a quantitative survey of 750 CIOs from February 12 to 21, 2024.
The sample included nearly equal representation from each of the 10 global markets.
Respondents were CIOs of organizations with at least 250 employees.

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