德勤-2022年全球医疗行业展望（报告全文英）-52页_11mb

2022 Global Health Care Outlook: Are We Finally Seeing the Long-Promised Transformation?

Core Content

The 2022 Global Health Care Outlook highlights the transformative impact of the COVID-19 pandemic on the global health care sector. The pandemic has acted as a catalyst for change, accelerating digital transformation, innovation in care delivery, and a shift from disease treatment to prevention and well-being. Despite the ongoing challenges, there is optimism that the sector is now better prepared to address the long-standing issues of health equity, ESG, mental health, and more.

Main Issues and Trends in 2022

1. Health Equity

• Definition and Importance: Health equity is the ability to achieve the highest attainable standard of health for all, influenced by social, economic, and environmental factors.
• Impact of the Pandemic: The pandemic has highlighted disparities, with marginalized and low-income populations disproportionately affected. These groups face barriers such as poverty, lack of access to care, and systemic biases.
• Structural Barriers: Many countries lack modern health facilities, skilled professionals, and sufficient funding. For example, in India, 63% of health spending is out-of-pocket, and only 9.6% of primary health centers have doctors.
• Systemic Bias: Cultural traditions, gender, race, and socioeconomic status contribute to health inequities. In the US, Black women are 2-3 times more likely to die from pregnancy-related causes than white women.
• Technology and Trust: Telemedicine and AI have potential to improve care, but concerns about data privacy and trust in health care systems remain. Trust is crucial for vaccine uptake and preventive care.

2. Digital Transformation and Care Delivery Models

• The pandemic has accelerated the adoption of digital health technologies, including virtual consultations, remote monitoring, and telemedicine.
• Health care organizations are rapidly scaling these technologies to serve both pandemic and non-pandemic patients.
• There is a growing emphasis on the human experience of the workforce, with a focus on remote working and flexible delivery models.

3. Mental Health & Well-being

• The pandemic has significantly impacted mental health, with increased stress, anxiety, and depression among populations.
• Health care systems are reimagining their approach to mental health, recognizing it as a key component of overall well-being.

4. Future of Medical Science

• Advances in medical science and technology are reshaping health care, with a focus on innovation and personalized treatment.
• The integration of life sciences and health care is leading to new opportunities and challenges in research and development.

5. Public Health Reimagined

• The pandemic has prompted a rethinking of public health strategies, emphasizing preparedness, resilience, and community engagement.
• There is a renewed focus on building systems that are more responsive to the needs of all populations, especially those historically underserved.

Key Initiatives and Collaborations

• Deloitte Health Equity Institutes (DHEIs): Deloitte has launched three DHEIs in the US, India, and Africa to address health equity through cross-sector collaboration, research, and philanthropy.
• Challenges Addressed by DHEIs:
  • Racial, socioeconomic, gender, and other biases
  • Disparate circumstances in drivers of health
  • Inadequately designed health care systems
• Examples of Projects:
  • United States: Collaborating with Robin Hood to increase vaccination rates in underserved communities.
  • India: Launching the Sanjeevani Pariyojana project to provide virtual care for rural patients with mild to moderate symptoms.
  • Africa: Supporting the South African government with a PPE supply chain dashboard to enhance pandemic response.

Questions and Actions for Health Care Leaders

• Define a Health Equity Strategy: Health care leaders should integrate a health equity lens into their organizational strategy, focusing on four key domains: the organization, its offerings, its community, and its ecosystem.
• Actionable Steps:
  • Organization: Collect and use employee data to design equitable benefits, mandate cultural competency training.
  • Offerings: Advance value-based payment models, design products and services with equity in mind.
  • Community: Invest in underserved communities, partner with traditional competitors to amplify impact.
  • Ecosystem: Consider diversity in vendor selection, develop a defined policy agenda for health equity.

Conclusion

The pandemic has accelerated the transformation of the health care sector, highlighting the urgent need for addressing health equity. While challenges remain, the sector is now more focused on innovation, digital integration, and systemic change. Health care leaders are encouraged to take proactive steps to ensure equitable access, outcomes, and experiences for all.